Crerar Hotels is looking for a Duty Manager to maintain outstanding guest experiences across its Scottish hotels. You will ensure smooth floor operations and support F&B activities, while guiding staff and handling guest needs with a proactive approach.
You will act as a point of contact during shifts, manage guest concerns, and assist with venue set-ups, promotions, and handovers. This role requires hospitality know-how and a calm, proactive mindset.
#J-18808-LjbffrGuest Experience Duty Manager - Hospitality Leader in Nairn employer: Balmoral Arms
At Crerar Hotels, we pride ourselves on being an exceptional employer that values passion and dedication in the hospitality industry. With stunning locations across Scotland and the Lake District, we offer a supportive work culture that prioritises employee well-being through benefits like Wagestream for instant wage access, comprehensive training programmes, and exclusive discounts at our hotels. Join us as a Kitchen Porter and enjoy meaningful career growth opportunities while being part of a team that truly cares about creating unforgettable experiences for our guests.