At a Glance
- Tasks: Oversee hotel operations, enhance guest experience, and drive staff development.
- Company: Join Crerar Hotels, a leader in the hospitality industry.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities for professional development.
- Why this job: Make a real difference in guest satisfaction and team success.
- Qualifications: Senior management experience in hospitality and a relevant degree.
The predicted salary is between 31500 - 38500 £ per year.
Crerar Hotels is seeking an Operations Manager to oversee all departmental operations and ensure the smooth running of the hotel.
You will work closely with the General Manager, contributing to budgets, P&L reviews, and stock yield, while handling guest inquiries and staff development to drive upselling and guest satisfaction.
The role requires experience in a senior management position in hospitality, a management degree or equivalent experience, and proficiency with PMS/POS systems.
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Hospitality Operations Manager — Guest Experience in Inverurie employer: Balmoral Arms
At Crerar Hotels, we pride ourselves on being an exceptional employer that values passion and dedication in the hospitality industry. With stunning locations across Scotland and the Lake District, we offer a supportive work culture that prioritises employee well-being through benefits like Wagestream for instant wage access, comprehensive training programmes, and exclusive discounts at our hotels. Join us as a Kitchen Porter and enjoy meaningful career growth opportunities while being part of a team that truly cares about creating unforgettable experiences for our guests.
