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- Tasks: Be the welcoming face of our hotel and create unforgettable guest experiences.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Earn £12.71/hour, enjoy health rewards, and access instant wages.
- Other info: Enjoy exclusive discounts and fantastic training opportunities.
- Why this job: Make a real impact on guests' stays while developing your career.
- Qualifications: Friendly, efficient, and motivated with excellent communication skills.
The predicted salary is between 26400 - 26400 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us? On top of the fantastic benefits below, we offer a salary/hourly rate of £12.71 plus tronc. At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Receptionist in Ballater employer: Balmoral Arms
Contact Detail:
Balmoral Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Ballater
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Crerar Hotels or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Crerar Hotels, be ready to share why you're the perfect fit for the receptionist role. Keep it friendly and professional!
✨Tip Number 3
Show off your personality! During interviews or networking events, let your enthusiasm for hospitality shine through. Remember, they’re looking for someone who can create fantastic customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Crerar Hotels right there.
We think you need these skills to ace Receptionist in Ballater
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and motivated you that would fit perfectly in our customer-focused reception team. Don’t be afraid to show us why you’re passionate about hospitality!
Tailor Your Application: Make sure to tailor your application to the role of Receptionist at Crerar Hotels. Highlight your relevant experience, especially in customer service, and mention any specific skills that align with what we’re looking for, like excellent communication and a strong phone manner.
Keep It Professional: While we love a bit of personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure your format is neat. A polished application shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll find all the information you need about the role and our amazing benefits. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Balmoral Arms
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Practice speaking clearly and confidently about your previous experiences. Be ready to demonstrate how you've handled guest enquiries or difficult situations in the past, as this will highlight your ability to create fantastic customer experiences.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress professionally for your interview. A polished appearance reflects your understanding of the role and shows that you take pride in being the welcoming face of the hotel.
✨Prepare for Role-Specific Questions
Expect questions related to handling bookings, managing guest complaints, and upselling amenities. Think of specific examples from your past experiences that demonstrate your skills in these areas. This preparation will help you feel more confident and ready to impress during the interview.