At a Glance
- Tasks: Keep our hotel sparkling clean and provide top-notch service to guests.
- Company: Join a dynamic team dedicated to exceptional hospitality and guest satisfaction.
- Benefits: Enjoy flexible hours, training opportunities, team meals, and discounts for you and your loved ones.
- Why this job: Perfect for detail-oriented individuals who love customer service and thrive in a team environment.
- Qualifications: Previous housekeeping experience is a plus; commitment and attention to detail are essential.
- Other info: Opportunity to earn up to £2000 in service charges annually!
The predicted salary is between 12000 - 18000 £ per year.
Do you have the commitment and attention to detail needed to keep up our standards of cleanliness?
Were looking for a Room Attendant to help us provide first-class service to our guests by keeping the hotel exceptionally clean. It would be very helpful if you have previously worked as a housekeeper in a hotel.
Youll need to be reliable and committed, with excellent personal presentation. Exceptional attention to detail, a passion for providing excellent customer service, and the ability to work under pressure are also required. The job requires flexible working, on various days of the week. As a part of the housekeeping team, youll need to communicate well with others.
Each day youll prepare guest bedrooms and bathrooms for current and arriving residents, assist with laundry/linen distribution, and replenish guest supplies. Youll remove any lost property left behind, report any damaged or missing items to the Head Housekeeper, and stock up housekeeping cupboards.
Always following health & safety guidelines, youll clean corridor areas within your allocated section, and complete any other tasks as requested by the Head Housekeeper.
What we need from you
- Previous experience of housekeeping in a hotel or similar environment
- Commitment and attention to detail
- Passion for first-class customer service
What we offer
- 100% service charge, up to approx £2000 per year
- Attractive staff uniform
- Flexible working pattern
- Training and development opportunities including SVQs and professional qualifications
- Team meals
- Free Team transport (in applicable locations)
- Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
- Pension
- Great selection of benefits
AMRT1_UKCT
Room Attendant employer: Balmoral Arms, Royal Deeside
Contact Detail:
Balmoral Arms, Royal Deeside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Make sure to highlight your previous housekeeping experience during the interview. Share specific examples of how you maintained cleanliness and attention to detail in your past roles, as this will demonstrate your commitment to the standards we uphold.
✨Tip Number 2
Showcase your customer service skills by preparing a few anecdotes about times you went above and beyond for guests. This will help us see your passion for providing first-class service, which is essential for this role.
✨Tip Number 3
Since the job requires flexible working hours, be ready to discuss your availability openly. Showing that you can adapt to various schedules will make you a more attractive candidate for our team.
✨Tip Number 4
Communication is key in our housekeeping team. Prepare to talk about how you effectively communicate with colleagues and supervisors, especially in high-pressure situations, to ensure smooth operations.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in housekeeping or similar roles. Mention specific tasks you performed and how they relate to the responsibilities of a Room Attendant.
Show Your Attention to Detail: In your application, provide examples that demonstrate your attention to detail. This could include situations where you went above and beyond to ensure cleanliness or customer satisfaction.
Express Your Commitment to Customer Service: Clearly convey your passion for providing excellent customer service. Share anecdotes or experiences that showcase your ability to handle guest requests and maintain high standards.
Communicate Your Flexibility: Since the job requires flexible working hours, mention your availability and willingness to work on various days of the week. This shows that you are adaptable and ready to meet the needs of the team.
How to prepare for a job interview at Balmoral Arms, Royal Deeside
✨Show Your Attention to Detail
During the interview, emphasize your commitment to cleanliness and attention to detail. Share specific examples from your previous housekeeping experience that demonstrate how you maintained high standards.
✨Demonstrate Customer Service Skills
Be prepared to discuss how you have provided excellent customer service in past roles. Highlight any situations where you went above and beyond to ensure guest satisfaction.
✨Communicate Effectively
Since teamwork is essential in this role, practice clear and concise communication. You might be asked about how you handle conflicts or work with others, so think of examples that showcase your collaborative skills.
✨Prepare for Flexibility Questions
Given the flexible working hours required, be ready to discuss your availability and willingness to adapt to different schedules. This shows your commitment to the role and the team.