Midlands Truck & Van is an approved Mercedes-Benz Franchised Commercial Vehicle Dealer with dedicated locations in Birmingham, Boston, Coventry, Dunstable, Milton Keynes, Peterborough, Wellingborough and Wolverhampton.
We are proud to offer New Van and New Truck Sales, Used Van and Used Truck sales and Aftersales solutions including 24hr servicing and parts availability.
We are currently recruiting for a Service Advisor at our Dunstable Depot.
As a Service Advisor, you will be responsible for:
- Greeting customers in a friendly, professional, and courteous manner
- Checking in vehicles, including entering customer and vehicle information on internal software
- Creating quotations for customer on repairs and works, ensuring the customer is happy
- Arranging vehicle pick up date, time method and location with the customer
- Monitoring repair and works status, keeping the customer up to date
- Explaining and handing over the repair and work details to the workshop team
- Performing visual inspections of vehicles before and after any works conducted
- To undertake general administrative duties to ensure the smooth flow of work within the Customer Service and Workshop teams
As a Service Advisor, you will have the following:
- Experience in the automotive sector desirable
- Experience in a customer contact and customer support position
- General IT Skills including Microsoft Office Applications
- Excellent communication and interpersonal skills
- Enjoy working in a team environment
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Service Advisor in Dunstable employer: Ballyvesey Holdings Limited
Montgomery Transport Group is an excellent employer, offering a supportive work culture that values employee growth and development. With a hybrid working model and competitive salary range, employees benefit from a dynamic environment where they can contribute to the success of a leading logistics provider in Newtownabbey. The company fosters a collaborative atmosphere, ensuring that team members are empowered to achieve their professional goals while enjoying the unique advantages of working within a privately owned business that prioritises its workforce.
Contact Details:
Ballyvesey Holdings Limited Recruitment Team
