Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne
Gaming Supervisor — Leads Croupiers & Guest Experience

Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of Croupiers and ensure an amazing gaming experience for guests.
  • Company: Top gaming and entertainment company in Newcastle upon Tyne.
  • Benefits: Flexible hours, competitive pay, and a fun work environment.
  • Why this job: Join a vibrant team and enhance guest experiences in the gaming world.
  • Qualifications: Must have a Personal Functional Licence and live gaming table experience.
  • Other info: Perfect for those who thrive in dynamic, fast-paced settings.

The predicted salary is between 28800 - 43200 £ per year.

A leading gaming and entertainment company in Newcastle upon Tyne is looking for a Gaming Supervisor. In this role, you will ensure an exceptional gaming experience by supervising Croupiers, maintaining game integrity, and resolving customer queries.

Ideal candidates should possess a valid Personal Functional Licence, have live gaming table experience, and demonstrate strong leadership and interpersonal skills. This position requires flexible working hours, including evenings and weekends.

Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne employer: Bally's

As a leading gaming and entertainment company in Newcastle upon Tyne, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional guest experiences. Our employees enjoy competitive benefits, flexible working hours, and ample opportunities for professional growth within the dynamic gaming industry, making us an excellent employer for those seeking a rewarding career in a lively environment.
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Contact Detail:

Bally's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne

Tip Number 1

Network like a pro! Reach out to current or former employees in the gaming industry, especially those who have worked as Croupiers or in supervisory roles. They can provide insider tips and might even refer you directly to hiring managers.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at job fairs or informal meet-ups, be ready to demonstrate your leadership and customer service abilities. Bring your A-game and let your personality shine!

Tip Number 3

Stay flexible! Since this role requires working evenings and weekends, make sure to highlight your availability during interviews. Employers love candidates who are adaptable and willing to go the extra mile for their team.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that Gaming Supervisor role. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne

Leadership Skills
Interpersonal Skills
Customer Service
Game Integrity Management
Conflict Resolution
Personal Functional Licence
Live Gaming Table Experience
Flexibility in Working Hours

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight your live gaming table experience. We want to see how you've led teams and created great guest experiences in the past!

Be Personable: Since this role is all about guest experience, let your personality shine through in your application. We love candidates who can connect with others and resolve queries with a smile!

Flexibility is Key: Mention your availability for flexible working hours, including evenings and weekends. We appreciate candidates who are ready to adapt to the needs of our gaming environment.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.

How to prepare for a job interview at Bally's

Know Your Gaming Stuff

Make sure you brush up on your knowledge of gaming rules and regulations. Familiarise yourself with the specific games you'll be supervising, as well as any recent changes in legislation or company policies. This will show that you're not just a candidate, but someone who genuinely understands the industry.

Show Off Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about situations where you resolved conflicts or motivated your team to achieve goals. Being able to demonstrate your leadership style will be crucial, especially since this role involves supervising Croupiers.

Customer Experience is Key

Since you'll be dealing with guest queries, think of times when you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive experience for guests. This will highlight your interpersonal skills and commitment to excellent service.

Flexibility is Essential

Given the flexible working hours required for this position, be prepared to discuss your availability openly. Show that you're willing to adapt to the needs of the business, whether it’s evenings or weekends. This will demonstrate your commitment and readiness for the role.

Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne
Bally's
Location: Newcastle upon Tyne
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  • Gaming Supervisor — Leads Croupiers & Guest Experience in Newcastle upon Tyne

    Newcastle upon Tyne
    Full-Time
    28800 - 43200 £ / year (est.)
  • B

    Bally's

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