Bally’s Intralot is seeking a Customer Support Advisor for a hybrid role based in Newcastle-under-Lyme. You will assist players via live chat and email, with occasional calls, handling KYC verifications and multi-market support. You’ll adapt to different regions, maintain first-contact resolution, and contribute to a positive team culture.
The role emphasizes excellent English communication, multitasking, and the ability to move between brands while delivering high-quality service.
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Multilingual Live Chat Support Specialist (Hybrid) employer: Bally's
Bally's is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about delivering outstanding guest experiences. Located in the lively city of Newcastle Upon Tyne, we offer competitive benefits, a supportive team environment, and opportunities for professional development, ensuring that our employees thrive while creating unforgettable moments for our customers.
