Bally’s Intralot is hiring a Customer Support Advisor for a hybrid role based in Newcastle-under-Lyme. You will engage players via live chat and email across multiple markets, using translation tools and delivering first-class service.
You'll handle KYC verifications, switch between brands as needed, and maintain strong product knowledge to resolve issues and meet KPIs while contributing to a positive team environment.
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Multilingual Customer Support Advisor - Live Chat & KYC employer: Bally's
Bally's is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about delivering outstanding guest experiences. Located in the lively city of Newcastle Upon Tyne, we offer competitive benefits, a supportive team environment, and opportunities for professional development, ensuring that our employees thrive while creating unforgettable moments for our customers.
