Who we are
Bally\'s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally\'s Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company\'s casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally\'s will own and/or manage 16 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
Well, what about the team?
Bally\'s Croupiers are the frontline ambassadors of the casino, responsible for delivering an exceptional gaming experience to our valued customers. They are empowered to service the operation of the live gaming floor at our sites, ensuring that Bally\'s core service values are demonstrated in every interaction.
Crucially, our Croupiers are also responsible for maintaining game efficiency, integrity, and consistency. They must be skilled in the technical aspects of operating gaming tables, while also ensuring that all games are conducted fairly and in accordance with established protocols. As a Croupier you will play a vital role in creating an exciting and memorable experience for our customers and their dedication and expertise are essential to the success and reputation of our casino operations.
This role is part time with contracts that vary between 8 hours and 24 hours per week.
So, what will you be doing?
- Delivering a top class and tailored commentary and service experience to every guest.
- Demonstrating gaming product knowledge and providing audible commentary to inform players of the progress of the game and enable surveillance to monitor all chip and cash transactions.
- Developing an ability to deliver learn to play sessions.
- Full responsibility for the operation of assigned Gaming table.
- Ensuring gaming transactions are completed and recorded accurately and efficiently in line with company procedures.
- Ensuring table transactions are properly accounted for through the accurate and transparent reconciliation of funds and monitoring float levels.
- Maintaining game protection through managing and reporting suspicious, aggressive and major play action in a timely and efficient manner.
- Demonstrating knowledge of rules, processes and gaming equipment functionality.
- Rating and recording of customer activity and cash drop.
- Leading by example in the confident and appropriate resolution of player disputes in line with company policies.
And what are we looking for?
- Possess live gaming table experience with the ability to deal a minimum of 2 live table gaming games.
- Have robust understanding of Gaming legislation.
- Possess knowledge of Personal Gaming Licence responsibilities.
- Possess the ability to work independently in a fast paced, high-volume environment.
- Have a technical understanding of Gaming product and offering.
- Be a customer focused self-starter with exceptional attention to detail.
DNA / Values
At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!
We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.
Equal Opportunities
At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions. Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.
Croupier (Part Time) in Newcastle upon Tyne employer: Bally's
Bally's Corporation is an exceptional employer, offering a dynamic work environment where Croupiers play a crucial role in delivering outstanding gaming experiences. With a strong commitment to employee growth and a culture that values diversity and inclusion, Bally's provides opportunities for continuous learning and development. Located in vibrant casino settings, employees enjoy the thrill of the gaming industry while being part of a supportive team that embraces change and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Croupier (Part Time) in Newcastle upon Tyne
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Bally's and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Bally's that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Bally's.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Bally's get a sense of who you are beyond your experience!
How to prepare for a job interview at Bally's
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Bally's and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
