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- Tasks: Supervise table games, train dealers, and ensure customer satisfaction.
- Company: Join a leading casino known for its vibrant atmosphere and commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of an exciting environment where you can enhance your leadership skills and connect with diverse guests.
- Qualifications: Must have three years of table games experience and strong customer service skills.
- Other info: Work in a dynamic setting with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
The Table Games Supervisor is responsible for supervising the operation and conduct of all table games, as well as training and supervising dealers. They interact with customers on an individual basis.
Qualifications:
- Strong dealing, supervisory, and customer service skills in table games
- Three years of relevant Table Games experience
- Knowledge of rules and regulations for at least two major casino table games
- Ability to write reports and perform mathematical calculations
- Excellent customer service, management, and communication skills
- Ability to evaluate personnel
License Requirements:
- Rhode Island Department of Business Regulations Gaming License
Essential Job Functions:
- Implement customer service programs in responsible areas
- Monitor guest satisfaction during table game operations
- Build customer loyalty through personalized interactions
- Supervise the operation and conduct of assigned table games
- Rate player actions accurately in the Table Management System
- Verify payoffs and track game bankrolls and win/loss records
- Train, supervise, and evaluate dealers
- Ensure safety and security of gaming equipment and assets
- Maintain compliance with gaming regulations and company policies
- Support company objectives and internal controls
- Report violations of policies and ensure documentation accuracy
- May act as a Floor Manager
Physical/Mental Requirements:
- Reading, writing, mathematics, good vision, speaking, hearing, sitting, walking, standing, keyboard and telephone use, working under pressure, lifting up to 25 pounds
- Ability to work in a loud, smoky environment
Working Conditions:
- Primarily indoor, climate-controlled environment, occasionally outdoors
- Exposure to noise, smoke, and odors
- Work with others and independently
Equal Opportunity Employer. All applicants will be notified of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.
Supervisor - Table Games employer: Bally's Corporation
Contact Detail:
Bally's Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Table Games
✨Tip Number 1
Familiarise yourself with the specific table games mentioned in the job description. Knowing the rules and regulations of at least two major casino table games will not only boost your confidence but also demonstrate your expertise during any interviews.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. Personalised interactions are key in this position, so be ready to discuss how you can build customer loyalty.
✨Tip Number 3
Brush up on your mathematical skills, especially in relation to calculating payouts and tracking bankrolls. Being able to perform these calculations quickly and accurately will be crucial in demonstrating your suitability for the role.
✨Tip Number 4
Prepare to discuss your supervisory experience in detail. Think about specific instances where you've trained or evaluated staff, as well as how you've ensured compliance with gaming regulations and company policies.
We think you need these skills to ace Supervisor - Table Games
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in table games, supervisory roles, and customer service. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Table Games Supervisor role. Mention your experience with table games, your ability to train and supervise dealers, and how you can enhance customer satisfaction.
Showcase Your Knowledge: In your application, emphasise your knowledge of the rules and regulations for major casino table games. This will show that you are well-prepared for the responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bally's Corporation
✨Know Your Games
Make sure you have a solid understanding of the rules and regulations for at least two major casino table games. This knowledge will not only help you answer questions confidently but also demonstrate your expertise in the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully interacted with customers in previous roles. Highlight any specific instances where you built customer loyalty or resolved issues, as this is crucial for a Table Games Supervisor.
✨Demonstrate Leadership Experience
Be ready to discuss your supervisory experience, particularly in training and evaluating dealers. Share specific examples of how you've managed teams and ensured compliance with gaming regulations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle various situations on the casino floor. Think about how you would monitor guest satisfaction or deal with policy violations, and be prepared to articulate your thought process.
