Supervisor - Beverage Casino

Supervisor - Beverage Casino

Dover Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of cocktail servers and bartenders, ensuring top-notch service and safety.
  • Company: Join Bally's, a global leader in casino entertainment with 19 casinos across the US and UK.
  • Benefits: Enjoy competitive pay, health coverage, 401(K) match, and childcare discounts.
  • Why this job: Be part of a dynamic team in a fun environment with opportunities for growth and recognition.
  • Qualifications: High school diploma required; supervisory experience and ABC certification preferred.
  • Other info: Flexible shifts available; must be able to work weekends and holidays.

The predicted salary is between 24000 - 36000 £ per year.

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. The Role: Supervisor - Beverage Casino

Days Off: Sunday & Monday

Open Shifts: Tuesday & Wednesday

Closing Shift: Thursday

Mid Shifts: Friday & Saturday (may occasionally be closing shifts)

Responsibilities:

  • Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
  • Maintains appropriate staffing levels for casino floor & bars.
  • Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
  • Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
  • Ensures proper training for all new hires and conducts quarterly training for all department employees.
  • Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
  • Ensures proper bar displays with current sponsor and/or partner products.
  • Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
  • Ensures "safe serving of alcohol" practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
  • Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
  • Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
  • Updates cost transfers and liquor spill sheets weekly.
  • Completes payroll on assigned shift.
  • Monitors proper security procedures of all alcohol in F&B outlets.
  • Holds subordinates accountable for established performance expectations.
  • Motivates staff; provides advice and guidance as appropriate.
  • Interviews, selects, hires, and retains superior employees.
  • Coaches, and counsels subordinate employees.
  • Oversees and ensures the timely completion of employee evaluations.
  • Conducts training with subordinates, both formally and informally.
  • Issues discipline and terminates employees as appropriate.
  • Completes timely evaluations for subordinates.
  • Rewards and recognizes superior performers.
  • Oversees and ensures that employees work safely and follow all safety rules.
  • Performs other duties as assigned.
  • Assists in other F&B outlets as directed.

Qualifications:

  • High school diploma, GED or equivalent work experience required.
  • 2 years of supervisory experience preferred.
  • 2 years high volume beverage operation experience preferred.
  • Must be ABC certified at time of hire.
  • Must possess good math skills.
  • Must possess computer proficiency with Microsoft Office software.
  • Must possess good oral and written communication skills.
  • Must possess good customer service and leadership skills.
  • Must be able to solve problems and deal with a variety of situations.
  • Must present an overall professional appearance.
  • Must be able to work weekends, holidays and nights as scheduled.
  • Must be able to successfully pass a background check and receive a license from the DE Lottery.
  • Must be able to speak, read and write English.

What's in it for you:

  • Competitive Salary with annual performance reviews.
  • Comprehensive health coverage plan that includes medical, dental, and vision.
  • 401(K)/ Company Match.
  • Access Perks and Childcare discounts.
  • Target Starting Hourly Rate: $17.50/hr.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Supervisor - Beverage Casino employer: Bally's Corporation

Bally's Corporation is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic casino-entertainment industry. With competitive salaries, comprehensive health benefits, and a commitment to recognising superior performance, employees are empowered to thrive in their roles while enjoying unique perks such as childcare discounts. Located in a bustling environment, Bally's fosters a collaborative atmosphere where every team member plays a vital role in delivering outstanding service and creating memorable experiences for guests.
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Contact Detail:

Bally's Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor - Beverage Casino

✨Tip Number 1

Familiarise yourself with Bally's Corporation and its operations. Understanding their values, culture, and the specifics of the Beverage Department will help you align your conversation during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Highlight your supervisory experience in high-volume beverage operations. Be ready to discuss specific examples where you've successfully managed a team, handled inventory, or improved service efficiency, as these are key aspects of the Supervisor role.

✨Tip Number 3

Prepare to demonstrate your knowledge of alcohol service regulations and safety practices. Since compliance is crucial in this role, being able to articulate how you've ensured safe serving practices in previous positions will set you apart.

✨Tip Number 4

Network with current or former employees of Bally's if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed in the role.

We think you need these skills to ace Supervisor - Beverage Casino

Supervisory Skills
Customer Service Skills
Leadership Skills
Communication Skills
Problem-Solving Skills
Mathematical Skills
Inventory Management
Training and Development
Time Management
Attention to Detail
Knowledge of Alcohol Policies
Safety and Hygiene Compliance
Microsoft Office Proficiency
Staff Motivation
Performance Evaluation

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in supervisory roles and high-volume beverage operations. Emphasise any leadership skills and customer service experience that align with the responsibilities of the Supervisor - Beverage Casino position.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to conduct training, manage staff, and ensure compliance with safety procedures, as outlined in the job description.

Highlight Relevant Certifications: If you have an ABC certification or any other relevant qualifications, make sure to mention them prominently in your application. This will show that you meet the necessary requirements for the position right from the start.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.

How to prepare for a job interview at Bally's Corporation

✨Know the Company Inside Out

Before your interview, make sure to research Bally's Corporation thoroughly. Understand their operations, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Demonstrate Leadership Skills

As a Supervisor - Beverage Casino, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service efficiency. Highlighting these skills will be crucial during your interview.

✨Showcase Your Customer Service Expertise

Customer service is key in the beverage industry. Be ready to discuss how you've handled difficult customer situations in the past and what strategies you used to ensure customer satisfaction. This will demonstrate your capability to maintain high service standards.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of potential challenges you might face as a supervisor and how you would address them. This preparation will help you respond confidently and effectively.

Supervisor - Beverage Casino
Bally's Corporation
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