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- Tasks: Greet and escort guests, manage luggage, and provide local information.
- Company: Bally's Corporation is a leading global casino-entertainment company with 19 casinos across the US.
- Benefits: Enjoy competitive pay, health coverage, 401(K) match, and childcare discounts.
- Why this job: Join a vibrant team, enhance your customer service skills, and work in a dynamic environment.
- Qualifications: High school diploma preferred; must be friendly, punctual, and possess good communication skills.
- Other info: Starting hourly rate is $15.00; flexible hours including weekends and holidays.
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. The Role: Attendant - Bellman
Responsibilities:
- Responsible for greeting and escorting guests to rooms and suites using resort service standards.
- Visually inspects rooms and reports room deficiencies immediately such as non-working telephones, missing towels, etc.
- Points out room and suite features and directory for reference to guests.
- Retrieves or carries guest's items from/to cars, buses, vans and carts or onto a bell cart to transport items throughout the hotel to designated suite.
- Reads and matches luggage tags, writes claim tickets and detaches portion to give to guests.
- Navigates bell carts through public areas, guest suite corridors and elevators.
- Organizes and stores luggage as necessary in designated area.
- Provides information to guests about the local area and points of interest.
- Provides directions to guests.
- Provides information to guests about the hotel and its amenities.
- Drives guest vehicles occasionally as part of job requirements.
- Complies with the company's recycling program standards.
- Provides exceptional customer service.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors and guests.
- Follows all relevant policies and procedures.
- Performs other duties as assigned.
Qualifications:
- High school diploma, GED, or equivalent experience preferred.
- Must be outgoing, friendly and have a positive attitude.
- Must have good manners and be able to handle pressure (peak periods).
- Must be cooperative and be able to handle instructions.
- Must possess good communication skills.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays and nights as needed.
- Must be able to successfully pass a background check.
- Must present an overall professional appearance and report to work in appropriate attire.
- Must possess a valid driver's license with an acceptable driving record.
- Must be able to speak, read and write English.
What's in it for you:
- Competitive Salary with annual performance reviews.
- Comprehensive health coverage plan that includes medical, dental, and vision.
- 401(K)/ Company Match.
- Access Perks and Childcare discounts.
- Target Starting Hourly Rate: $15.00/hr.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Attendant - Bellman employer: Bally's Corporation
Contact Detail:
Bally's Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendant - Bellman
✨Tip Number 1
Familiarise yourself with Bally's Corporation and its various properties. Understanding the company's culture and values will help you connect better during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Bellman, you'll be interacting with guests frequently, so demonstrating your ability to provide exceptional service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with handling luggage and providing directions. Highlight any previous roles where you've had to manage similar responsibilities, as this will showcase your relevant skills.
✨Tip Number 4
Showcase your positive attitude and ability to work under pressure. The role requires you to remain friendly and composed during peak times, so share examples of how you've successfully managed stressful situations in the past.
We think you need these skills to ace Attendant - Bellman
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Bellman position. Tailor your application to highlight relevant experiences that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or hospitality roles. Emphasise any skills that align with the job, such as communication, teamwork, and problem-solving abilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Bally's and how your personality and skills make you a great fit for the Bellman position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Bally's Corporation
✨Show Your Friendly Side
As a Bellman, you'll be the first point of contact for guests. Make sure to showcase your outgoing and friendly personality during the interview. Smile, maintain eye contact, and engage in light conversation to demonstrate your ability to connect with people.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s amenities, local attractions, and services before the interview. Being able to answer questions about the hotel and provide recommendations will show that you are proactive and genuinely interested in the role.
✨Demonstrate Good Manners
Politeness and good manners are crucial in this role. During the interview, use polite language, listen attentively, and respond respectfully. This will reflect your ability to handle pressure and interact positively with guests.
✨Dress Professionally
First impressions matter! Dress in professional attire that aligns with the hospitality industry. This shows that you understand the importance of appearance and are ready to represent the hotel well.
