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- Tasks: Support food and beverage operations by serving guests and ensuring a great experience.
- Company: Bally's Corporation is a leading global casino-entertainment company with a vibrant culture.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work in a dynamic environment.
- Why this job: Join a fun team where your passion for hospitality can shine and make a difference.
- Qualifications: Must be 18+, with customer service experience in a fast-paced environment preferred.
- Other info: Be ready to work evenings and weekends in a lively casino atmosphere.
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Who We Are
Bally\’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally\’s Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
Who We Are
Bally\’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally\’s Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company\’s casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally\’s will own and/or manage 16 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
Well, what about the team?
Bally’s Casino Food & Beverage Team Members play a vital role in supporting the casino\’s food and beverage operations. Their primary focus is to ensure the department runs efficiently and profitably, contributing to the overall success of the business. As an F&B Team Member, you will be accountable for providing an exceptional customer experience in the casino\’s dining and drinking areas.
Your mission will be to deliver excitement and entertainment to every guest who visits these spaces, creating an atmosphere that keeps them coming back. At the heart of your role is a commitment to outstanding customer service. You will work closely with the management team to identify ways to maximise sales and revenue, all while prioritizing guest satisfaction. Your ability to anticipate needs, respond promptly, and create memorable moments will be essential to achieving this goal. Your contributions as an F&B Team Member will be instrumental in shaping the overall casino experience. Your passion for hospitality and desire to exceed expectations will be the driving force behind your success in this dynamic and rewarding position.
Please note, we operate 24 hours a day, 7 days a week to provide an exceptional gaming experience for our valued guests. This means that as a member of our team, you may be required to work unsociable hours, including evenings and weekends.
So, what will you be doing?
- Supporting the operations of food & beverage areas by greeting guests, taking orders and serving food and drink.
- Delivering a consistent customer service focused environment and positively endorsing and contributing to the company philosophy of being the destination of choice for customers.
- Showing awareness and understanding of all F&B commerciality, adhering to processes and procedures that minimise financial risk to the business.
- Providing exceptional service standards to both internal and external customers.
- Working as part of a team with both operational staff and managers.
- Being customer centric with a positive, concise communication style.
And what are we looking for?
- To meet legal obligations, you must be 18 years of age or over.
- Possess experience in a customer facing role within a high-volume environment – preferably within an entertainment, F&B or Hospitality setting.
- Be customer service focused with an organised and efficient approach to work.
- Have practical knowledge of service industry and service culture.
- Understanding of the relevant legislation on the responsible service of alcohol and the relevant rules and regulations on H&S legislation.
- Experience in Micros and stocktaking is desirable.
- Be a team player with the ability to work to own initiative in a fast paced, pressurised environment.
DNA / Values
At Bally’s, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do! We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.
Equal Opportunities
At Bally’s, we are committed to promoting equal opportunities in employment and working conditions. Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Gambling Facilities and Casinos
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Food and Beverage Assistant employer: Bally’s Corporation
Contact Detail:
Bally’s Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with Bally's Corporation and its values. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Highlight any previous experience in high-volume customer-facing roles, especially in hospitality or entertainment. Be ready to share specific examples of how you provided exceptional service in fast-paced environments.
✨Tip Number 3
Prepare to discuss your knowledge of food and beverage operations, including any relevant legislation regarding alcohol service and health and safety. This shows that you are not only passionate about the role but also informed.
✨Tip Number 4
Demonstrate your flexibility and willingness to work unsociable hours. Since the role requires evening and weekend shifts, expressing your readiness to adapt to these demands can set you apart from other candidates.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Food and Beverage Assistant position at Bally's Corporation. Understand the key responsibilities and required skills, such as customer service focus and experience in a high-volume environment.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service roles. Emphasise any specific achievements or skills that align with the requirements mentioned in the job description, such as knowledge of service industry practices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional customer service. Mention how your values align with those of Bally's Corporation and express your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in the food and beverage industry.
How to prepare for a job interview at Bally’s Corporation
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences that highlight your commitment to providing exceptional customer service, as this is a key aspect of the role.
✨Demonstrate Teamwork Skills
Bally's values teamwork highly, so be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to collaborate with others and contribute positively to group dynamics.
✨Understand the Company Culture
Familiarise yourself with Bally's core values and mission. During the interview, relate your personal values to theirs, showing that you align with their commitment to diversity, inclusion, and customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios in a fast-paced environment. Think of examples from your past experiences where you demonstrated problem-solving skills, especially in customer service situations.
