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- Tasks: Ensure safety and provide 5-star service to residents at New Providence Wharf.
- Company: Ballymore, an award-winning family-owned property developer with over 40 years of experience.
- Benefits: Competitive pay at £14.48 per hour, permanent contract, and career progression opportunities.
- Other info: Flexible shift pattern with a supportive work culture.
- Why this job: Join a dynamic team and make a real difference in a luxury residential environment.
- Qualifications: SIA Licence and previous security experience required.
The predicted salary is between 30000 - 30000 £ per year.
Security Valet Officer to join us at one of our developments, New Providence Wharf!
What you should know:
- Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards.
- At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Valet Officer to join us at New Providence Wharf in contributing to our vision.
- This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles.
Important to note:
- Hours: 7:00 - 19:00 & 19:00 - 7:00
- Shift Pattern: 4 on - 4 off
- Location: E14, Canary Wharf
- Salary per hour: £14.48ph
- Contract: 42 hpw / permanent
What you'll do:
- Always maintain a safe environment for all people in the estate, including a constant Security presence.
- Meeting and greeting all residents, guests and clients around the estate.
- Communicate with Concierge and assist with smooth running of the site.
- Ensure any unusual behaviour recorded is followed up, calling the police if necessary.
- Communicate with control regularly and ensure there is a quick response to any incident.
- To include building rounds & PES patrols of the site, in the daily tasks.
- Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.
- Maintain a safe environment for all people in the estate at all times.
- Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
- As part of the Estates Team – reviewing and maintaining policies, company rules and Ballymore quality standards.
- Provide support and shift cover for Valet and Concierge functions when necessary.
- Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.
- Reporting of any accidents within the accident report book.
- All serious incidents are to be escalated to both the Security Manager & Shift Manager immediately.
- Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
- Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
- Ensure that all firefighting apparatus is accounted for and maintained.
- Correct reporting of any cleaning or maintenance issues around the Estate.
- All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the SM.
A full job description will be provided upon shortlisting.
What you'll need to be successful:
- SIA Licence.
- Previous experience in a Security role.
What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via our jobboards will be provided over a 1–2-week period from the date of submission.
Security Valet Officer employer: Ballymore
Contact Detail:
Ballymore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Valet Officer
✨Tip Number 1
Get to know the company! Research Ballymore and their developments like New Providence Wharf. Understanding their values and projects will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Network, network, network! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it’s really like to work as a Security Valet Officer.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various security scenarios. Being ready with examples will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we monitor our inbox hourly, so you’ll get a response in no time. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Security Valet Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SIA Licence and any previous security experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the Security Valet Officer role at New Providence Wharf. Let us know why you’re excited about joining our team and how you can contribute to maintaining a safe environment.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we monitor our inbox hourly, so you’ll hear back from us within 24 hours. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Ballymore
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Security Valet Officer. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining a safe environment and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Be prepared to discuss your previous security experience in detail. Think of specific examples where you've successfully handled incidents or provided exceptional service. This will show the interviewer that you have the skills necessary to excel in this position.
✨Communicate Clearly
As a Security Valet Officer, communication is key. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your ability to communicate effectively with residents and team members.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you determine if the company culture aligns with your values.