At a Glance
- Tasks: Ensure safety and security for residents while providing top-notch service.
- Company: Join Ballymore, a leading developer with modern amenities in Royal Wharf.
- Benefits: Enjoy a permanent contract, competitive pay, and a vibrant work environment.
- Other info: Flexible shift patterns and quick response to applications within 24 hours.
- Why this job: Be part of a dynamic team in a thriving community with opportunities for growth.
- Qualifications: Must have an SIA Licence and previous security experience.
What you should know
Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Officer to join us at New Providence Wharf in contributing toour vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles.
Important to note
Hours: 7:00 - 19:00 & 19:00 - 7:00.
Shift Pattern :4 on - 4 off
Location: E14, Canary Wharf
Salary per hour: £14.25ph
Contract: 42 hpw/permanent
What you'll do
- Always maintain a safe environment for all people in the estate, including a constant Security presence.
- Meeting and greeting all residents, guests and clients around the estate.
- Communicate with Concierge and assist with smooth running of the site.
- Ensure any unusual behaviour recorded is followed up, calling the police if necessary.
- Communicate with control regularly and ensure there is a quick response to any incident.
- To include building rounds & PES patrols of the site, in the daily tasks.
- Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.
- Maintain a safe environment for all people in the estate at all times.
- Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
- As part of the Estates Team – reviewing and maintaining policies, company rules and Ballymore quality standards.
- Provide support and shift cover for Valet and Concierge functions when necessary.
- Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.
- Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Security Manager & Shift Manager immediately.
- Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
- Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
- Ensure that all firefighting apparatus is accounted for and maintained.
- Correct reporting of any cleaning or maintenance issues around the Estate.
All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the SM.
*A full job description will be provided upon shortlisting.
What you'll need to be successful
- SIA Licence.
- Previous experience in a Security role.
What now?
Very simply - Apply!
Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome!
*Updates on applications made via ourjobboards will be provided over a 1–2-week period from the date of submission.
#J-18808-LjbffrSecurity Officer in London employer: Ballymore
Ballymore is an exceptional employer, offering a dynamic work environment at the modern Royal Wharf development in Silvertown. With a strong focus on employee growth and a commitment to providing a safe and supportive atmosphere, we ensure our Security Officers are equipped with the skills and resources needed to thrive. Enjoy competitive pay, a unique shift pattern that promotes work-life balance, and the opportunity to be part of a vibrant community with top-notch amenities.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in London
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures relevant to residential developments. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Highlight any previous experience in customer service, as providing a 5-star service to residents is crucial in this role. Be prepared to discuss how you've handled resident requests or complaints in a professional manner.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples of how you've successfully managed stressful situations in the past. This will reassure us that you can remain calm and effective during emergencies.
✨Tip Number 4
Be ready to discuss your teamwork skills, as collaboration with colleagues is essential in this position. Think of instances where you've worked well with others to achieve a common goal, especially in a security context.
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:Make sure to emphasise any previous experience in security roles. Detail specific responsibilities you had, especially those that align with the job description, such as monitoring CCTV or responding to incidents.
Showcase Your Skills:Mention skills that are crucial for a Security Officer, like patience, calmness under pressure, and strong communication abilities. Provide examples of how you've demonstrated these skills in past roles.
Tailor Your CV:Customise your CV to reflect the requirements of the Security Officer position. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Strong Cover Letter:Write a compelling cover letter that explains why you're a great fit for the role. Address your motivation for applying and how your background aligns with the values and needs of the company.
How to prepare for a job interview at Ballymore
✨Showcase Your SIA Licence
Make sure to bring your SIA Licence to the interview and be prepared to discuss how your qualifications align with the requirements of the role. Highlight any specific training or certifications that enhance your suitability for a Security Officer position.
✨Demonstrate Calmness Under Pressure
Prepare examples from your past experiences where you successfully managed stressful situations. This will show your potential employer that you can remain calm and collected during emergencies, which is crucial for this role.
✨Emphasise Teamwork Skills
Security Officers often work closely with others, so be ready to discuss how you collaborate effectively in a team. Share instances where you contributed to a team effort, especially in security-related scenarios.
✨Understand the Importance of Communication
Be prepared to talk about how you would communicate with control and other team members during incidents. Clear communication is key in security roles, so demonstrate your understanding of its importance and provide examples of effective communication in your previous jobs.
