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For Companies At a Glance
- Tasks: Ensure safety and security for residents while providing top-notch service.
- Company: Join Ballymore, a leading developer with modern amenities in Royal Wharf.
- Benefits: Enjoy a permanent contract, competitive pay, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a thriving community with opportunities for growth.
- Qualifications: Must have an SIA Licence and previous security experience.
- Other info: Flexible shift patterns and quick response to applications within 24 hours.
OverviewJob Description
We\’re now recruiting for a Security Officer to join us at The Brentford Project .
What You Should KnowBallymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we\’re managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Officer to join us at The Brentford Project in contributing to our vision.
Important to note
Hours: 19:00 – 7:00
Shift Pattern: 4 on – 4 off
Location: TW8, Brentford
Contract: 42 hpw/permanent
What You\’ll Do
Always maintain a safe environment for all people in the estate, including a constant Security presence.
Meeting and greeting all residents, guests and clients around the estate.
Communicate with Concierge and assist with smooth running of the site.
Ensure any unusual behaviour recorded is followed up, calling the police if necessary.
Communicate with control regularly and ensure there is a quick response to any incident.
To include building rounds & PES patrols of the site, in the daily tasks.
Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.
Maintain a safe environment for all people in the estate at all times.
Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
As part of the Estates Team – reviewing and maintaining policies, company rules and Ballymore quality standards.
Liaise with management where necessary and follow all given instructions.
Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.
Reporting of any accidents within the accident report book. All serious incidents are to be escalated to management immediately.
Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over.
Ensure that all firefighting apparatus is accounted for and maintained.
Correct reporting of any cleaning or maintenance issues around the Estate.
All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to management.
CCTV
Ensure compliance with Data Protection Act.
Monitor CCTV cameras pro-actively, to detect any security related incidents.
Prepare evidence/download data images for authorised bodies, such as Police and Data Controller.
Report any system faults in a timely manner.
Only permit authorised personnel into FCC/Control Room, using log in/out form.
Concierge (When Covering This Role)
Meeting and Greeting all residents, guests and clients.
Aid Security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions.
Correct reporting of any incidents or complaints.
Safekeeping of keys on behalf of residents and the estate.
Recording at all times the signing in and out of keys.
Report any accidents and record in the accident book as appropriate.
Maintain confidentiality at all times concerning the residents and business of the Ballymore Properties and Personnel.
Maintain a clean and tidy appearance of the Concierge office at all times and to carry out basic cleaning duties within this area as necessary.
Ensure all relevant correspondence is forwarded without delay to the Manager\’s office.
Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.
Help to create a \’can do, will do, with pleasure\’ culture within all aspects of the Estates Team.
Assist with extra shifts where the business needs are requested within a reasonable timeframe.
Support where necessary with any other tasks or duties when assigned by management.
What You\’ll Need To Be Successful
SIA Licence (Required)
Previous experience in a similar Security position (Desirable)
Good communication skills
Patience and the ability to remain calm in stressful situations.
Thinking and reasoning skills for dealing with emergencies.
Ability to work well with others.
What now?Very simply – Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome!
Email Address: talent@ballymoream.com
Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.
Not What You\’re Looking For…Check out our careers page. Ballymore operate as an equal opportunities employer.
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Security Officer employer: Ballymore
Contact Detail:
Ballymore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures relevant to residential developments. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Highlight any previous experience in customer service, as providing a 5-star service to residents is crucial in this role. Be prepared to discuss how you've handled resident requests or complaints in a professional manner.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples of how you've successfully managed stressful situations in the past. This will reassure us that you can remain calm and effective during emergencies.
✨Tip Number 4
Be ready to discuss your teamwork skills, as collaboration with colleagues is essential in this position. Think of instances where you've worked well with others to achieve a common goal, especially in a security context.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in security roles. Detail specific responsibilities you had, especially those that align with the job description, such as monitoring CCTV or responding to incidents.
Showcase Your Skills: Mention skills that are crucial for a Security Officer, like patience, calmness under pressure, and strong communication abilities. Provide examples of how you've demonstrated these skills in past roles.
Tailor Your CV: Customise your CV to reflect the requirements of the Security Officer position. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're a great fit for the role. Address your motivation for applying and how your background aligns with the values and needs of the company.
How to prepare for a job interview at Ballymore
✨Showcase Your SIA Licence
Make sure to bring your SIA Licence to the interview and be prepared to discuss how your qualifications align with the requirements of the role. Highlight any specific training or certifications that enhance your suitability for a Security Officer position.
✨Demonstrate Calmness Under Pressure
Prepare examples from your past experiences where you successfully managed stressful situations. This will show your potential employer that you can remain calm and collected during emergencies, which is crucial for this role.
✨Emphasise Teamwork Skills
Security Officers often work closely with others, so be ready to discuss how you collaborate effectively in a team. Share instances where you contributed to a team effort, especially in security-related scenarios.
✨Understand the Importance of Communication
Be prepared to talk about how you would communicate with control and other team members during incidents. Clear communication is key in security roles, so demonstrate your understanding of its importance and provide examples of effective communication in your previous jobs.
