Job Description
We're now recruiting for a Post Room Operative to join us at Wardian (E14, Canary Wharf) in contributing to our vision.
What You Should Know
Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Post Room Operative.
Important to note
Hours: 08:00 - 17:00
Shift Pattern: Tuesday to Saturday
Location: E14, Canary Wharf
Contract: 40 hpw/permanent
What You'll Do
- To ensure that all delivery/dispatch requests and enquiries (both in person, via email and by telephone) are dealt with efficiently in a timely and professional manner adhering to the relevant process and movement log sheet on every occasion.
- To implement Health & Safety for Post room operations, adhering to current SOP’s and legislation.
- To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken.
- Ensure that work areas are always kept clean & tidy reporting any defects immediately.
- To ensure the Post Room is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner.
- Meeting and greeting all residents/ couriers politely on drop off and collection of mail
- Receiving and safekeeping of all parcels / registered mail, carrying out regular audits.
- Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection.
- Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection.
- Correct issuing of parcels / registered mail as per SOP’s.
- Receipt & Issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed.
What You'll Need To Be Successful
- Good organisational skills
- Knowledge and experience of software systems to aid with front of house and security
- Good verbal communication and written skills
- Prior experience in a customer service focused role
- Ballymore operate as an equal opportunities employer.
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Post Room Operative employer: Ballymore
Ballymore is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work culture that prioritises continuous learning and professional development. As the Head of Learning & Development, you will have the unique opportunity to shape a best-in-class L&D function, influencing the growth of talented individuals while enjoying a supportive environment that fosters innovation and collaboration. With a commitment to employee growth and a focus on impactful learning interventions, Ballymore stands out as a rewarding place to advance your career.
