At a Glance
- Tasks: Ensure safety and provide 5-star service to residents and guests at a luxury estate.
- Company: Join a prestigious residential development in the heart of London.
- Benefits: Competitive pay, permanent contract, and a supportive team environment.
- Other info: Enjoy a flexible shift pattern with opportunities for growth in a dynamic setting.
- Why this job: Be the first point of contact and make a real difference in residents' lives.
- Qualifications: SIA Licence, previous security experience, and a valid UK driving licence required.
The predicted salary is between 14.48 - 14.48 £ per hour.
We're now recruiting for a Security Valet Officer to join us at New Providence Wharf, a luxury residential development in London. This role is part of our Estates Team and supports security and concierge functions.
Important Information
- Hours: 7:00 – 19:00 & 19:00 – 7:00
- Shift Pattern: 4 on – 4 off
- Location: E14, Canary Wharf
- Salary: £14.48 per hour
- Contract: 42 hours per week, permanent
What You'll Do
- Always maintain a safe environment for all people in the estate, including a constant Security presence.
- Meet and greet all residents, guests and clients around the estate.
- Communicate with Concierge and assist with smooth running of the site.
- Record and follow up on any unusual behaviour, calling the police if necessary.
- Maintain regular communication with control and ensure a quick response to any incident.
- Conduct building rounds & PES patrols of the site as part of daily tasks.
- Report Security/Health and Safety issues or incidents accurately and archive all onsite records, including police liaison.
- Ensure that all requests and enquiries (both in person and by telephone) are dealt with efficiently, timely and professionally.
- Review and maintain policies, company rules and Ballymore quality standards as part of the Estates Team.
- Provide support and shift cover for Valet and Concierge functions when necessary.
- Deliver a bespoke 5‑star service to residents, handling tasks and requests efficiently.
- Report any accidents in the accident report book and immediately alert the Security Manager & Shift Manager for serious incidents.
- Maintain confidentiality regarding residents, Ballymore business and personnel.
- Give clear and precise handovers, highlighting events and vehicle details.
- Ensure all firefighting apparatus is accounted for and maintained.
- Report cleaning or maintenance issues around the estate.
- Report all emergencies, lease breaches, serious defects or formal complaints to the SM.
- Other duties as required.
What You'll Need To Be Successful
- SIA Licence.
- Previous experience in a Security role.
- Good communication skills.
- UK Driving Licence – Required.
Security Valet Officer - Drivers License Required. in London employer: Ballymore
Ballymore is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work culture that prioritises continuous learning and professional development. As the Head of Learning & Development, you will have the unique opportunity to shape a best-in-class L&D function, influencing the growth of talented individuals while enjoying a supportive environment that fosters innovation and collaboration. With a commitment to employee growth and a focus on impactful learning interventions, Ballymore stands out as a rewarding place to advance your career.
