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For Companies At a Glance
- Tasks: Ensure safety and provide 5-star service to residents at New Providence Wharf.
- Company: Ballymore, an award-winning property developer with a family-owned ethos.
- Benefits: Competitive pay, permanent contract, and flexible shift patterns.
- Other info: Apply now for a chance to make a real impact in a luxury environment.
- Why this job: Join a dynamic team and grow your career in customer service and security.
- Qualifications: SIA Licence and previous security experience required.
The predicted salary is between 30000 - 30000 £ per year.
Ballymore is a family-owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Valet Officer to join us at New Providence Wharf in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles.
Important to note
- Hours: 7:00 - 19:00 & 19:00 - 7:00.
- Shift Pattern: 4 on - 4 off
- Location: E14, Canary Wharf
- Salary per hour: £14.48ph
- Contract: 42 hpw / permanent
What you'll do
- Always maintain a safe environment for all people in the estate, including a constant Security presence.
- Meeting and greeting all residents, guests and clients around the estate.
- Communicate with Concierge and assist with smooth running of the site.
- Ensure any unusual behaviour recorded is followed up, calling the police if necessary.
- Communicate with control regularly and ensure there is a quick response to any incident.
- To include building rounds & PES patrols of the site, in the daily tasks.
- Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.
- Maintain a safe environment for all people in the estate at all times.
- Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
- As part of the Estates Team – reviewing and maintaining policies, company rules and Ballymore quality standards.
- Provide support and shift cover for Valet and Concierge functions when necessary.
- Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.
- Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Security Manager & Shift Manager immediately.
- Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
- Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
- Ensure that all firefighting apparatus is accounted for and maintained.
- Correct reporting of any cleaning or maintenance issues around the Estate.
- All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the SM.
A full job description will be provided upon shortlisting.
What you'll need to be successful
- SIA Licence.
- Previous experience in a Security role.
What now?
Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via our jobboards will be provided over a 1–2-week period from the date of submission.
Security Valet Officer in London employer: Ballymore
Contact Detail:
Ballymore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Valet Officer in London
✨Tip Number 1
Get to know the company! Research Ballymore and their developments, especially New Providence Wharf. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various security scenarios. Being ready with examples will demonstrate your problem-solving skills and experience in a security role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Valet Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Security Valet Officer role. Highlight any previous security roles or customer service experience, as this will show us you're a great fit for our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Ballymore and how your background aligns with our vision. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Security Valet Officer, communication is key. In your application, demonstrate your ability to interact with residents and guests effectively. We want to see that you can provide that 5-star service we pride ourselves on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and our team is ready to review your application as soon as it comes in!
How to prepare for a job interview at Ballymore
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Valet Officer. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining a safe environment and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Be ready to discuss your previous security experience and how it relates to the position. Prepare specific examples of situations where you successfully handled security issues or provided exceptional service. This will show that you have the practical skills needed for the job.
✨Practice Your Communication Skills
As a Security Valet Officer, you'll need to communicate effectively with residents, guests, and your team. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture at Ballymore, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.