At a Glance
- Tasks: Lead property and asset management, ensuring top-notch service and operational excellence.
- Company: Join a dynamic team at Ballymore in the heart of Canary Wharf.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Equal opportunities employer committed to diversity and inclusion.
- Why this job: Make a real impact on property performance and customer satisfaction.
- Qualifications: Senior leadership experience in property management and strong financial acumen required.
The predicted salary is between 90000 - 110000 £ per year.
Permanent position based in Canary Wharf, working 40 hours per week, Monday to Friday.
Responsible for leading Operations and Asset Management, ensuring high-quality property management, facilities and asset management, estate standards, and procurement functions. Accountable for driving operational excellence, service quality, cost efficiency, customer satisfaction, compliance, and long-term asset performance through strategic leadership and effective cross-functional delivery.
Responsibilities Include, But Not Limited To:
- Operations & Asset Management Strategy: Develop and implement strategies that optimise property performance, operational resilience, service quality, and long-term asset value.
- Property Management: Oversee property management performance, ensuring consistent service delivery, customer focus, compliance, and effective management of operational risks.
- Facilities & Asset Management: Lead facilities and asset management activity to maintain safe, efficient, compliant, and well-performing buildings and infrastructure.
- Estate & Standards: Set, monitor, and maintain estate standards, ensuring quality, consistency, statutory compliance, and alignment with the organisation’s customer and brand expectations.
- Procurement: Deliver best value through effective procurement of services, robust supplier management, contract performance oversight, and strong commercial governance.
- Leadership: Lead and motivate Property Management, Facilities & Asset Management, Estate & Standards, and Procurement teams to deliver operational and asset management objectives.
- Client & Customer Focus: Improve customer experience by ensuring services are responsive, efficient, well-managed, and aligned with customer needs across the estate.
The Successful Candidate Will:
- Have significant senior leadership experience within the property industry, with proven responsibility for operations, asset management, property management, facilities management and service delivery across complex estates or mixed-use portfolios.
- Strong commercial and financial acumen, including budget ownership, service charge management, cost control, procurement oversight, contract negotiation and delivery of value-for-money outcomes.
- Show excellent stakeholder management and communication skills, with the credibility to influence at Board, executive, resident, occupier, supplier and regulatory levels.
- Hold relevant professional qualification or membership, such as RICS, IWFM, TPI, IRPM or equivalent property, facilities, asset management or leadership accreditation (desirable).
Ballymore operates as an equal opportunities employer.
Director of Property & Asset Management in London employer: Ballymore
Ballymore is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work culture that prioritises collaboration and innovation. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, alongside competitive benefits that enhance work-life balance. Join us to be part of a forward-thinking team dedicated to operational excellence and customer satisfaction in property and asset management.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Property & Asset Management in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Ballymore.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Ballymore? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Ballymore's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Director of Property & Asset Management in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Director of Property & Asset Management role at Ballymore, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Ballymore
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Ballymore operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Ballymore. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Ballymore.
