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For Companies At a Glance
- Tasks: Keep our spaces sparkling clean and provide top-notch service to residents.
- Company: Join Ballymore, a leading property developer committed to quality and community.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for training.
- Why this job: Be part of a friendly team that values your contribution and offers growth.
- Qualifications: Previous cleaning experience is a plus, but a positive attitude is key!
- Other info: Night shifts available; perfect for students or those seeking flexible hours.
The predicted salary is between 28800 - 43200 £ per year.
Duties & Responsibilities
- Ensure all areas are cleaned to the highest standard possible.
- Deliver exceptional customer service to all residents.
- Ensure the staff uniform is worn and standards of appearance are maintained at all times.
- Always ensure that the necessary Health & Safety signs are displayed and procedures followed for all chemicals and equipment before carrying out any work.
- Ensure that your designated areas are maintained to a very high standard using the methods described in the SOP.
- All flat and vertical surfaces in your areas are to be cleaned as per schedule and specification.
- Report any damage or defects immediately to the Assistant Operations Manager.
- Ensure that all your equipment is kept in good working order, reporting any faults to your Manager.
- Ensure you address all residents, visitors and staff in accordance to the company standards at all times.
- Regularly attend on-the-job staff customer care and in-house training courses.
- Report all maintenance issues including light bulbs, trip hazards etc. to your manager.
Skills, Experience & Qualifications
- Previous experience of working as a cleaner in a commercial environment - Desirable.
Ballymore operates as an equal opportunities employer.
Housekeeper (Nights) employer: Ballymore
Contact Detail:
Ballymore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper (Nights)
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures mentioned in the job description. Understanding the SOP (Standard Operating Procedures) will show that you are detail-oriented and ready to maintain high standards.
✨Tip Number 2
Highlight any previous experience in a similar role, especially in a commercial environment. If you've worked nights before, make sure to mention how you managed your time and tasks effectively during those hours.
✨Tip Number 3
Demonstrate your commitment to health and safety by being knowledgeable about the proper use of cleaning chemicals and equipment. You could even prepare some questions about their safety protocols to ask during an interview.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've provided excellent service in past roles. Being able to communicate effectively with residents and staff is crucial for this position.
We think you need these skills to ace Housekeeper (Nights)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of a Housekeeper. Highlight key skills such as attention to detail and customer service, which are crucial for this position.
Tailor Your CV: Make sure your CV reflects relevant experience in cleaning or housekeeping roles. Use specific examples that demonstrate your ability to maintain high standards and deliver exceptional customer service.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for the Housekeeper position. Mention your previous experience, your commitment to health and safety, and your ability to work well with residents and staff.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which is essential for a Housekeeper role.
How to prepare for a job interview at Ballymore
✨Know the Company Standards
Familiarise yourself with the company's standards for cleanliness and customer service. Be prepared to discuss how you can uphold these standards in your role as a Housekeeper.
✨Demonstrate Attention to Detail
During the interview, highlight your ability to maintain high standards of cleanliness. Share specific examples from your previous experience where your attention to detail made a difference.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key, be ready to talk about how you've handled resident interactions in the past. Think of scenarios where you went above and beyond to ensure satisfaction.
✨Discuss Health & Safety Knowledge
Be prepared to discuss your understanding of health and safety procedures, especially regarding cleaning chemicals and equipment. This shows that you take safety seriously and are aware of the protocols required in the role.
