At a Glance
- Tasks: Keep our spaces sparkling clean and provide top-notch service to residents.
- Company: Join Ballymore, a leading property developer committed to quality and community.
- Benefits: Enjoy a full-time role with a permanent contract and opportunities for training.
- Other info: This role is based in Leamouth (E14) and promotes equal opportunities.
- Why this job: Be part of a friendly team that values your contribution and offers growth.
- Qualifications: Previous cleaning experience is a plus, but a positive attitude is essential!
The predicted salary is between 24000 - 36000 € per year.
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Housekeeper - Full-Time, Permanent, Leamouth (E14)
Duties & Responsibilities
- Ensure all areas are cleaned to the highest standard possible.
- Deliver exceptional customer service to all residents.
- Ensure the staff uniform is worn and standards of appearance are maintained at all times.
- Always ensure that the necessary Health & Safety signs are displayed and procedures followed for all chemicals and equipment before carrying out any work.
- Ensure that your designated areas are maintained to a very high standard using the methods described in the SOP.
- All flat and vertical surfaces in your areas are to be cleaned as per schedule and specification.
- Report any damage or defects immediately to the Assistant Operations Manager.
- Ensure that all your equipment is kept in good working order, reporting any faults to your Manager.
- Ensure you address all residents, visitors and staff in accordance to the company standards at all times.
- Regularly attend on-the-job staff customer care and inhouse training courses.
- Report all maintenance issues including light bulbs, trip hazards etc. to your manager.
Skills, Experience & Qualifications
Previous experience of working as a cleaner in a commercial environment - Desirable
Ballymore operates as an equal opportunities’ employer.
#J-18808-LjbffrHousekeeper (Days) in London employer: Ballymore
Ballymore is an exceptional employer that prioritises a supportive work culture and values the contributions of its staff. Located in Leamouth, our Housekeepers enjoy competitive benefits, ongoing training opportunities, and a commitment to health and safety, ensuring a rewarding and fulfilling work environment. Join us to be part of a team that delivers outstanding service while fostering personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper (Days) in London
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures mentioned in the job description. Understanding the SOP (Standard Operating Procedures) will show that you are detail-oriented and ready to maintain high standards.
✨Tip Number 2
Highlight any previous experience in a similar role during your interactions. If you've worked in a commercial cleaning environment before, be sure to mention specific tasks or responsibilities that align with what we’re looking for.
✨Tip Number 3
Demonstrate your commitment to customer service. Since delivering exceptional service to residents is key, think of examples where you went above and beyond in previous roles to enhance customer satisfaction.
✨Tip Number 4
Be proactive about health and safety. Familiarise yourself with common health and safety practices in cleaning, as well as the proper use of chemicals and equipment. This knowledge will set you apart as a responsible candidate.
We think you need these skills to ace Housekeeper (Days) in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific duties and responsibilities of a Housekeeper. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Experience:If you have previous experience in a cleaning or housekeeping role, make sure to detail this in your CV. Use specific examples to demonstrate how you delivered exceptional customer service and maintained high standards.
Showcase Your Skills:Emphasise any skills that are particularly relevant to the role, such as attention to detail, time management, and knowledge of health and safety procedures. Mention any training or certifications you have that relate to cleaning or customer service.
Craft a Strong Cover Letter:Write a compelling cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Be sure to express your commitment to maintaining high standards and providing excellent service.
How to prepare for a job interview at Ballymore
✨Showcase Your Cleaning Experience
Be prepared to discuss your previous experience in cleaning roles, especially in commercial environments. Highlight specific tasks you've handled and how you maintained high standards.
✨Demonstrate Customer Service Skills
Since delivering exceptional customer service is key, think of examples where you've gone above and beyond for clients or residents. This will show that you understand the importance of customer satisfaction.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety regulations related to cleaning. Be ready to discuss how you ensure safety when using chemicals and equipment, as this is crucial for the role.
✨Dress Appropriately
Make sure to wear smart attire that reflects the company’s standards. This not only shows professionalism but also indicates that you understand the importance of appearance in a customer-facing role.
