Head of IT Systems

Hours of work: Monday to Friday – 40 hours per week.

Location: East London, Canary Wharf

Contract: Permanent

Duties & Responsibilities

1. Strategic Leadership: Develop and execute the IT systems strategy, ensuring alignment with the company’s business goals and growth plans.
2. Systems Management: Oversee the design, implementation, and maintenance of business-critical software applications, ensuring optimal performance, security, and scalability.
3. Process Optimization: Identify opportunities to streamline business processes through automation, system integration, and advanced analytics.
4. Security & Compliance: Ensure IT systems adhere to industry regulations, cybersecurity best practices, and data protection policies.
5. Vendor & Stakeholder Management: Collaborate with software vendors, service providers, and internal stakeholders to drive system enhancements and new technology implementations.
6. Innovation & Digital Transformation: Stay ahead of technology trends and lead digital transformation initiatives to improve operational efficiency and competitive advantage.
7. Risk Management: Identify, assess, and mitigate IT-related risks to ensure business continuity and protect company assets.
8. Team Leadership: Build and lead a high-performing IT team, providing mentorship, training, and professional development opportunities.
9. Incident Management: Establish and oversee IT support processes, ensuring rapid response and resolution of technical issues to minimize business disruption.

Leadership

1. Invest in positive working relationships across all aspects of our business and be a Thought Leader on getting projects right first time.
2. Live and consistently demonstrate the company Values of Respect, Belief, Innovation, Collaboration, Openness and Communication.
3. Serve as primary consultant or project leader for the organisation on highly significant matters related to programs, capabilities, and long-range goals and objectives.
4. Provide consulting expertise, direction, and assistance to a wide array of stakeholders.

Skills, Experience & Qualifications

1. Strong understanding of organisational software strategy and its alignment with business goals.
2. Ability to safeguard software systems and data integrity through robust security and compliance practices.
3. Expertise in implementing Software Quality Assurance across the organisation.
4. Establish efficient change management processes to ensure business readiness for new software implementations and address user experience requirements.
5. Develop and propose a structured model for Software Governance and Project Management Governance.
6. Lead and oversee outsourced software providers, ensuring effective project management and service delivery.
7. Extensive experience in software risk management, including cybersecurity, business continuity, data storage, and retrieval.
8. Own and drive the software programme and project portfolio, managing scope, cost, timelines, and quality.
9. Oversee internal software audits, addressing findings and following up on outstanding issues.
10. Collaborate with Project Sponsors to prioritise software development and implementation programmes, ensuring resources are allocated within project budgets.
11. Play a key role in aligning software initiatives with strategic business goals, supporting Senior Business Sponsors in finalising business cases and realising post-project benefits.
12. Contribute to the development and execution of the company’s software-driven business strategy and digital transformation plans.
13. Participate in quarterly Risk and Control Self-Assessments, including software-specific controls.
14. Experience complying with ICO, GDPR, and data protection regulations in relation to software systems.
15. Maintain, test, and enhance Software Disaster Recovery to ensure a resilient application landscape.
16. Schedule regular software security assessments and vulnerability scans, coordinating remedial actions.

Experience Required

1. Experience of migrating from legacy systems would be a distinct advantage.
2. Experience working within a property development and construction environment would be beneficial.
3. Experience in working with outsourced IT infrastructure service providers.
4. Experience in driving IT project management processes.
5. 7+ years of proven portfolio/programme/large project management experience and/or business transformation programmes.

Essential and Desirable Skills

1. Ability to actively get involved in every phase of the project and pitch in when required.
2. Delivery focused with a strong aptitude for team motivation.
3. Ability to interact effectively with both technical and business personnel.
4. Highly organised and structured approach to working.
5. Strong leadership and coaching skills.
6. Excellent facilitation and communication skills, both written & verbal.
7. An understanding of the following systems/technologies: Microsoft 365: Azure, Office, Propman, ERP & CRM, Middleware platforms to provide system wide integration (API’s), Data Warehouse and Business Intelligence tooling (Reports).

Educational Requirements

1. Third Level Qualification in Business/Computer Science / IT.
2. MS Project and MS Office toolset (Word, Excel, PowerPoint).

*Ballymore Operate as an Equal Opportunities Employer

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