At a Glance
- Tasks: Join us as a Fitness Coach, delivering top-notch customer service and fitness training.
- Company: Ballymore is a leading property developer known for award-winning urban projects.
- Benefits: Enjoy a dynamic work environment with opportunities for personal training and wellness promotion.
- Other info: Flexible shifts between 05:45am - 23:15pm, with potential to work across various sites.
- Why this job: Be part of a passionate team, making a positive impact on residents' health and fitness.
- Qualifications: Must have a Level 3 Personal Trainer qualification and experience in fitness training.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We're now recruiting for a
East London
What You Should Know
Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a
London City Island & Goodluck Hope.
Important to note
Hours: 40 per week, 8 hours per day between 05:45am - 23:15pm
Shift Pattern: 5 Days per week across Monday to Sunday on a rota basis
Location: E14, Canning Town
Salary per annum: £12.21 Per hour + Commission via PT Sessions (Competitive market rate)
What You'll Do
- To support the Health Club Manager with all operational aspects of the leisure facility.
- To contribute to the development of the department by promoting the leisure services to members and tracking their progress.
- To consistently deliver a ‘best in class’ level of customer care to all residents and guests.
- To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards.
- To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift.
- Responsible for offering residents and guests a 7-star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility.
- Proactively ensure the smooth and professional running of the leisure facility.
- Teach exercise classes to residents/guests of the leisure facility.
- When required train residents/guests in personal training.
- Answer all residents and guests’ questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person.
- Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management.
- Help with resident/guest retention and growth by interacting in an intelligent, tactful and friendly manner.
- Communicate regularly with the HCM and offer suggestions regarding improvements to the operation of the leisure facilities.
- Smile; be friendly, helpful, and courteous to all residents and guests.
- Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc.
- Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.).
- Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility.
- Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones.
- Check and initial the communications log on a consistent basis and communicate with management on an ‘as needed’ basis.
- Attend all weekly departmental meetings and any other staff meetings, as arranged.
- Be able to recognise opportunities and refer, promote/sell PT, wellness, exercise classes, master classes or any other service offered by the leisure facility.
- A full job description will be provided upon shortlisting.
What You'll Need To Be Successful
- Recognised fitness qualification Personal Trainer Level 3 or above.
- Previous experience in a similar role
We operate as an equal opportunities employer.
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Fitness Coach employer: Ballymore
Ballymore is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work culture that prioritises continuous learning and professional development. As the Head of Learning & Development, you will have the unique opportunity to shape a best-in-class L&D function, influencing the growth of talented individuals while enjoying a supportive environment that fosters innovation and collaboration. With a commitment to employee growth and a focus on impactful learning interventions, Ballymore stands out as a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Fitness Coach
✨Tip Number 1
Make sure to showcase your interpersonal skills during any interactions. As a Fitness Coach, building strong relationships with clients is key, so be prepared to demonstrate your ability to connect and engage with people.
✨Tip Number 2
Familiarise yourself with the specific health and safety guidelines relevant to fitness facilities. Being knowledgeable about these regulations will not only help you in your role but also show potential employers that you take safety seriously.
✨Tip Number 3
Prepare to discuss your experience in delivering fitness training classes. Highlight any unique classes or techniques you've used in the past, as this can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for ongoing education and training in the fitness industry. Employers appreciate candidates who are committed to personal development and staying updated on the latest fitness trends and techniques.
We think you need these skills to ace Fitness Coach
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and qualifications, particularly your fitness qualifications and any customer service roles. Emphasise your ability to build relationships with clients and your experience in delivering fitness training classes.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fitness and customer service. Mention specific examples of how you've successfully engaged with clients and contributed to a team environment. Tailor it to reflect the values and ethos of Ballymore.
Highlight Health & Safety Knowledge:Since the role involves health and safety responsibilities, ensure you mention your knowledge and experience related to health and safety guidelines. This could include any relevant certifications or training you've completed.
Showcase Your Personality:Ballymore is looking for someone lively and approachable. Use your application to convey your personality. Share anecdotes that demonstrate your charisma and ability to connect with residents and guests.
How to prepare for a job interview at Ballymore
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and helping others achieve their health goals. Share personal stories or experiences that highlight your dedication to the fitness industry.
✨Demonstrate Customer Service Skills
Since the role involves a lot of interaction with residents and guests, be prepared to discuss your previous customer service experiences. Highlight how you’ve successfully built relationships and provided excellent service in past roles.
✨Know Your Health & Safety Regulations
Familiarise yourself with health and safety guidelines relevant to fitness facilities. Be ready to discuss how you would ensure a safe environment for members and what procedures you would follow in case of emergencies.
✨Prepare for Practical Demonstrations
You may be asked to demonstrate your fitness coaching skills during the interview. Be ready to showcase your ability to lead a class or conduct a gym induction, as this will give them insight into your teaching style and expertise.
