At a Glance
- Tasks: Lead a housekeeping team to maintain top-notch cleanliness and presentation across The Brentford Project.
- Company: Join Ballymore, a forward-thinking company focused on creating exceptional living spaces.
- Benefits: Enjoy a competitive salary, permanent contract, and a supportive work environment.
- Other info: Be part of an expanding project with great career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in a supervisory role and a background in cleaning or yard work.
The predicted salary is between 35000 - 35000 £ per year.
We're now recruiting for a Housekeeping Supervisor to join us at our development, The Brentford Project! The successful candidate must have a FULL UK Drivers License.
Hours: 8:00 - 17:00
Shift Pattern: Monday to Friday
Location: TW8, The Brentford Project
Salary per annum: £35,000
Contract: 40 hpw/permanent
Role Overview
The Housekeeping Supervisor is responsible for maintaining the highest possible standards of cleanliness, presentation, and housekeeping across the estate and residential buildings at The Brentford Project. The successful candidate will lead and support the housekeeping team, ensuring all communal areas are maintained to an exceptional standard while promoting a positive, proactive, and resident-focused culture throughout the estate. This is a hands-on supervisory role requiring strong organisational skills, attention to detail, and the ability to motivate and manage staff within a fast-paced residential environment.
Duties & Responsibilities
- Ensure all communal areas, residential blocks, welfare areas, and estate facilities are maintained and cleaned to the highest standard at all times.
- Undertake cleaning duties where required whilst supervising and supporting the wider housekeeping team.
- Supervise a team consisting of:
- 3 full-time cleaners
- 1 part-time cleaner
- 2 yard operatives
- Support the ongoing growth and operational requirements of Phase 2 as the development expands during 2027/2028.
- Ensure cleaning operations are effectively maintained across a 7-day estate operation.
- Carry out regular inspections of all assigned areas and take corrective action where standards fall below expectations.
- Ensure all cleaning works are completed in accordance with site specifications, schedules, and management instructions.
- Ensure cleaning cupboards, stores, and back-of-house areas remain organised, safe, and compliant.
Staff Supervision & Administration
- Supervise housekeeping staff and ensure duties are completed efficiently and professionally.
- Monitor and record staff attendance, punctuality, sickness, annual leave, and appointments.
- Ensure accurate completion of timesheets, cleaning logs, and operational records.
- Maintain up-to-date employee records and housekeeping documentation.
- Assist with onboarding and training of new housekeeping staff where required.
- Promote high standards of professionalism, appearance, conduct, and teamwork at all times.
- Ensure staff uniforms are worn correctly and consistently maintained.
Health & Safety
- Ensure all Health & Safety procedures, COSHH regulations, and safe systems of work are followed at all times.
- Ensure appropriate signage is displayed when undertaking cleaning or maintenance-related activities.
- Ensure all chemicals, machinery, and equipment are used, stored, and maintained correctly.
- Report defective equipment, hazards, accidents, or unsafe conditions immediately.
- Promote a safe working environment for staff, residents, contractors, and visitors.
Resident & Customer Service
- Deliver excellent customer service to residents, visitors, contractors, and the wider management team.
- Ensure all interactions are professional, courteous, and aligned with Ballymore standards.
- Respond positively and proactively to resident concerns and operational issues.
- Support the wider Residential Estates Team in creating a positive resident experience and a strong service culture.
Please note: a full job description will be provided once shortlisted for the role.
What you'll need to be successful
- Previous supervisory / manager experience (Advantageous)
- Proven experience within a Yard/Cleaning role within a residential or commercial setting (Required)
What now? Very simply - Apply! Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.
Ballymore operate as an equal opportunities employer.
Housekeeping Supervisor in Brentford employer: Ballymore Group
At Ballymore, we pride ourselves on fostering a supportive and dynamic work environment at The Brentford Project, where our Housekeeping Supervisor will play a pivotal role in maintaining exceptional standards of cleanliness and presentation. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside a commitment to teamwork and professionalism, ensuring that every team member feels valued and empowered. Located in the vibrant TW8 area, our workplace culture promotes a positive resident experience while prioritising health and safety, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Brentford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Brentford Project and Ballymore. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping supervision. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your leadership skills! During the interview, highlight your experience in managing teams and ensuring high standards. Share specific examples of how you've motivated staff or improved cleaning operations in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Housekeeping Supervisor role.
We think you need these skills to ace Housekeeping Supervisor in Brentford
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous supervisory or management experience you have. We want to see how you've led teams in the past, especially in cleaning or yard roles, so don’t hold back!
Be Detail-Oriented:Since this role is all about maintaining high standards, it’s crucial to demonstrate your attention to detail in your application. Use specific examples of how you've ensured cleanliness and organisation in previous jobs.
Keep It Professional:Your written application should reflect the professionalism we expect at The Brentford Project. Make sure your language is clear and courteous, just like how you’d interact with residents and team members.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll get updates on your application status within a week or two!
How to prepare for a job interview at Ballymore Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housekeeping Supervisor. Familiarise yourself with the specific cleaning standards and health & safety regulations mentioned in the job description. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your previous experience in managing staff. Think of examples where you've motivated a team or handled conflicts effectively. Highlighting your leadership style will demonstrate that you can maintain a positive and proactive culture.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. For instance, how would you handle a situation where cleaning standards are not met? Prepare some scenarios from your past experiences that showcase your ability to take corrective action and ensure high standards.
✨Emphasise Customer Service
As a Housekeeping Supervisor, delivering excellent customer service is crucial. Be ready to share examples of how you've gone above and beyond for residents or clients in previous roles. This will highlight your commitment to creating a positive resident experience, which is key for this position.
