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For Companies At a Glance
- Tasks: Guide members through the lending journey and process loan applications.
- Company: Join Ballymena Causeway Credit Union, a community-first financial cooperative.
- Benefits: Enjoy flexible hours, 32 days leave, and ongoing training opportunities.
- Why this job: Make a real impact in your community while building meaningful relationships.
- Qualifications: Strong communication skills and a good understanding of responsible lending practices required.
- Other info: Paid training and regular team perks like breakfasts and lunches.
BALLYMENA CAUSEWAY CREDIT UNION
17-21 William Street, Ballymena, Co Antrim, BT43 AW
Join Our Team as a Part-Time Loans Officer
Location: Primarily Antrim (with occasional travel to Ballymena, Coleraine or Randalstown)
Hours: 20 hours per week (flexible schedule available)
Salary: £12.60 – £14.20 per hour depending on experience
Make a Difference in Your Community
Are you passionate about helping people make smart financial choices? Do you enjoy building real relationships and guiding others through important life decisions?
At Ballymena Causeway Credit Union (BCCU) , were proud to be a community-first, member-owned financial cooperative. Right now, were looking for a Part-Time Loans Officer to join our friendly team in Antrim. If you want your work to have meaningand you enjoy supporting people every daythis could be the role for you.
What Youll Be Doing
As a Loans Officer, youll be a trusted guide for our members through the lending journeyfrom the first conversation to loan approval. Youll play a key role in keeping our lending operations running smoothly, while supporting our mission to offer fair, accessible financial solutions.
Your key responsibilities will include:
Member Engagement
Deliver friendly, professional service every time
Support local marketing and community outreach efforts
Maintain member confidentiality and trust
Lending Operations
Assess and process loan applications fairly and efficiently
Meet with members to discuss their needs and offer guidance
Make lending decisions within your delegated authority
Communicate loan outcomes clearly and supportively
Teamwork & Compliance
Work closely with our credit and operations teams
Ensure compliance with internal policies and industry regulations
Promote best practice in lending and member support
Participate in ongoing training (including working toward the Pathways Certificate in Credit Union Practice)
What Were Looking For
Strong communication and interpersonal skills
A good understanding of responsible lending practices
Confidence in making informed lending decisions
Experience in a financial or regulated environment is a plus
A team player who values professionalism, learning, and growth
Why Work With Us?
At BCCU, were more than just a workplacewere a community. With four branches across the region and a growing membership, were committed to being a safe, supportive, and empowering place to work. Heres what we offer:
Flexible working hours that fit around lifes commitments
32 days annual leave, inclusive of 11 Bank Holidays (pro-rata for p/t employees)
Ongoing training and development opportunities
Company Sick Pay scheme applicable after 1 years service
Benenden Health covered for the employee, with ability to add friends & family at a cost to the employee
Staff Perks Discount Card
Employee Assistance Programme
Regular complimentary team breakfasts & lunches
Free unlimited tea, coffee & filtered water
Paid training & development opportunities
The chance to make a genuine impact on peoples lives
How to Apply
To apply, please send your CV and a short cover letter explaining how your experience and skills make you a great fit for this role to by 30th July 2025 . Shortlisting will be based on the information you provide.
We may enhance criteria depending on the volume of applications.
Ballymena Causeway Credit Union (BCCU) is a trading name of Ballymena Credit Union Limited. Ballymena Credit Union Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 574110). Companies Registration No. CU000012
Loans Officer employer: Ballymena Credit Union Ltd
Contact Detail:
Ballymena Credit Union Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loans Officer
✨Tip Number 1
Familiarise yourself with the principles of responsible lending. Understanding these practices will not only help you in interviews but also demonstrate your commitment to the role and the community-focused ethos of Ballymena Causeway Credit Union.
✨Tip Number 2
Engage with the local community before applying. Attend events or workshops related to financial literacy, as this will give you insights into the needs of potential members and show your dedication to supporting them.
✨Tip Number 3
Brush up on your communication skills. As a Loans Officer, you'll need to explain complex financial concepts clearly and supportively, so practice articulating your thoughts in a friendly and approachable manner.
✨Tip Number 4
Network with current or former employees of Ballymena Causeway Credit Union. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Loans Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Loans Officer at Ballymena Causeway Credit Union. Highlight your passion for helping people with financial decisions in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your communication skills, understanding of responsible lending practices, and any experience in a financial environment.
Craft a Compelling Cover Letter: Write a short cover letter that clearly explains how your background makes you a great fit for the role. Use specific examples from your past experiences to demonstrate your ability to engage with members and support their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Ballymena Credit Union Ltd
✨Show Your Passion for Community Service
Make sure to express your enthusiasm for helping people make smart financial choices. Share any relevant experiences where you've positively impacted your community, as this aligns with the values of Ballymena Causeway Credit Union.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication and interpersonal skills during the interview. Practice explaining complex financial concepts in simple terms, as you'll need to guide members through their lending journey.
✨Understand Responsible Lending Practices
Familiarise yourself with responsible lending practices and be ready to discuss them. This will show that you understand the importance of fair and accessible financial solutions, which is crucial for the role.
✨Prepare Questions About Teamwork and Compliance
Think of insightful questions regarding teamwork and compliance within the organisation. This demonstrates your interest in collaboration and adherence to regulations, both of which are key aspects of the Loans Officer position.
