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- Tasks: Manage customer calls, schedule deliveries, and ensure smooth operations.
- Company: Join Balloo Hire Centres, a leading tool and equipment hire provider in Northern Ireland.
- Benefits: Enjoy a competitive salary, career growth, and health schemes.
- Other info: Opportunities for future development and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Strong problem-solving, IT skills, and a passion for teamwork.
The predicted salary is between 24000 - 28000 £ per year.
Opportunity: Hire Administrator
Contract: Permanent
Location: Belfast
Balloo Hire Centres are a leading provider of tool, plant and welfare equipment hire for businesses and DIY needs in Northern Ireland. Balloo Hire Centres are part of The Briggs Equipment Group and therefore can offer a local solution with corporate level support.
We have a new opportunity for a Hire Administrator to join our team in Belfast. In this role you will be:
- Receiving customer calls and dealing with customer requests in an efficient and professional manner.
- Scheduling deliveries and collections and working with the branch-based logistics team to ensure delivery commitments are met.
- Working with the workshop team to ensure plant and vehicles are prepared as required to meet customer expectations.
- Ensuring that all transactions and interactions are documented, filed, and are traceable as required.
- Working effectively and in partnership with the branch-based management, sales, and operational functions.
What will help you to excel in this role:
- Problem solving skills
- A strong focus on customer satisfaction
- Excellent IT skills
- Organised and good attention to detail
- Excellent communication skills and team player.
What you can expect from us:
- Competitive base salary
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Paycare and eyecare health scheme
If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.
Hire Administrator in Belfast employer: Balloo Hire Centre Ltd.
Contact Detail:
Balloo Hire Centre Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Administrator in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Balloo Hire Centres. Understand their services and values so you can show how you fit into their culture and contribute to their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and problem-solving. Think of examples from your past experiences that highlight your skills and how you’ve handled challenges.
✨Tip Number 3
Show off your IT skills! Since this role requires excellent IT abilities, be ready to discuss any relevant software or tools you’ve used in previous jobs. If you have experience with scheduling or logistics software, make sure to mention it!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Hire Administrator position.
We think you need these skills to ace Hire Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Administrator role. Highlight your customer service experience and any relevant IT skills. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and attention to detail. Let us know why you're excited about joining Balloo Hire Centres.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and teams, make sure your application reflects your excellent communication skills. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Balloo Hire Centre Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Balloo Hire Centres and The Briggs Equipment Group. Understand their services, values, and what sets them apart in the tool and plant hire industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Hire Administrator, you'll be dealing with customer requests regularly. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your problem-solving skills and how you ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
In this role, being organised is key. Think of specific instances where you've managed multiple tasks or schedules effectively. You might want to mention any tools or methods you use to stay organised, as this will show that you can handle the logistics side of the job.
✨Practice Your Communication Skills
Excellent communication is crucial for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly. Focus on being concise and professional, as you'll need to convey information effectively to both customers and team members.