Operations Specialist

Operations Specialist

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
Ballinger Group

At a Glance

  • Tasks: Support payment processing, reconciliation, and client communication in a dynamic operations role.
  • Company: Fast-growing FX risk management firm with a team of industry experts.
  • Benefits: Competitive salary, private healthcare, pension plans, and ongoing training opportunities.
  • Why this job: Kickstart your career in finance with unlimited growth potential in a supportive environment.
  • Qualifications: 2 years experience in payment processing and strong communication skills.
  • Other info: Join a team focused on innovation and professional development.

The predicted salary is between 28000 - 42000 £ per year.

Ballinger Co. is an independent provider of foreign exchange risk management and trading services to financial institutions and corporate clients with large and complex FX requirements. We are a fast growing, well funded business run by a team of FX specialists who previously built and sold the UK's largest FX broker. Having launched the business in 2020 and achieved all of our goals to date, we now seek to expand our back-office team with an additional Operations Specialist who will be trained by our Head of Operations Trade Support back office all-rounder, with scope to progress and specialise as the business grows. This is an excellent opportunity for any candidate looking to start their career in financial services client services, or for a professional early in their career looking for their big break into a role with unlimited potential.

Salary: £35,000-40,000

Requirements:

  • This position serves a pivotal role in Operations, supporting multiple work streams, including but not limited to posting of incoming wires, processing of outgoing wires, reconciliation, trade verification, and queries.
  • Approve payment information; create and/or review beneficiary details; follow up with either clients or other internal departments as required.
  • Create/Review/Approve all payments (domestic and international).
  • Review and Cancel/Amend/Modify foreign exchange transactions as required.
  • Communicate with clients when clarification of beneficiary instructions or FX trades is required.
  • Reconcile bank accounts against our internal treasury management system.
  • Liaise with our Risk Team to ensure our exposure is covered and margin calls are met.
  • Play a key role in a number of projects and improving processes.
  • Ongoing training and development through training sessions and CISI exams.

Key Skills and Competencies:

  • A minimum of 2 years experience in domestic and/or international payment processing.
  • High attention to detail is essential to ensure both payment accuracy and prompt delivery to the ultimate beneficiary.
  • Ability to analyse payment instructions for viability.
  • Ability to work within rules and guidelines.
  • Very strong written and verbal communication skills.

Technical Experience:

  • Experience in a Payments Function.
  • Experience in a Reconciliation Function.
  • Understanding of KYC and Client Onboarding.
  • Knowledge of the FX Payments industry.

Benefits:

  • Private Healthcare Plan.
  • Pension Plans.
  • Leave Package.
  • Training Development.
  • Employee Assistance Programme.
  • Competitive salary (depending on experience).
  • Excellent opportunity to progress in a fast growing company.

Operations Specialist employer: Ballinger Group

At Ballinger Co., we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and growth are at the forefront. As an Operations Specialist, you will benefit from comprehensive training, a supportive team culture, and ample opportunities for career advancement in the fast-paced financial services sector. Our commitment to employee well-being is reflected in our private healthcare plan, pension schemes, and ongoing professional development, making us an ideal choice for those seeking a rewarding and meaningful career.
Ballinger Group

Contact Detail:

Ballinger Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the financial services industry, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of payment processing and reconciliation. We want you to show off your skills and understanding of the FX payments industry, so do your homework!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that excite you, like Ballinger Co. Use our website to find roles that match your skills and interests. Tailor your approach to each company’s vibe!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.

We think you need these skills to ace Operations Specialist

Payment Processing
Reconciliation
Trade Verification
Attention to Detail
Client Communication
Analytical Skills
Understanding of KYC
Client Onboarding
FX Payments Knowledge
Ability to Work within Rules and Guidelines
Project Management
Process Improvement
Written Communication Skills
Verbal Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Specialist role. Highlight any relevant experience in payment processing and reconciliation, and don’t forget to showcase your attention to detail – it’s a biggie for us!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team at Ballinger Co. and how your skills align with the responsibilities outlined in the job description.

Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!

How to prepare for a job interview at Ballinger Group

✨Know Your FX Basics

Before heading into the interview, brush up on your knowledge of foreign exchange and payment processing. Understanding key terms and concepts will not only impress the interviewers but also show that you're genuinely interested in the role.

✨Showcase Your Attention to Detail

Since this role requires a high level of accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in a payment or ensuring compliance with guidelines, specific stories will highlight your skills.

✨Prepare for Scenario Questions

Expect questions that put you in real-life scenarios related to payment processing and reconciliation. Practise how you would handle situations like a client query or a discrepancy in transactions. This will demonstrate your problem-solving abilities and readiness for the role.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the Operations team. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Operations Specialist
Ballinger Group
Location: London

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