At a Glance
- Tasks: Lead a team to enhance procurement, supplier management, and operational processes.
- Company: Dynamic MSP with a strong reputation and growth potential.
- Benefits: Competitive salary, hybrid work model, and opportunities for career advancement.
- Other info: Autonomy to challenge the status quo and drive meaningful change.
- Why this job: Make a real impact by improving operations and shaping business growth.
- Qualifications: Experience in commercial operations within an MSP or technology environment.
The predicted salary is between 75000 - 85000 £ per year.
Are you stuck in a business where you can see the operational problems but don't have the authority to fix them? Fed up with processes that don't scale, suppliers that aren't challenged properly, contracts that create problems downstream and commercial functions that feel reactive instead of strategic? Maybe you've helped grow an MSP before and know exactly what needs improving but keep hitting red tape, slow decision-making or leadership teams that talk about change without ever actually implementing it. If that sounds familiar, keep reading.
We're working with a growing MSP delivering cloud and IT support services into professional services clients across the UK. The business has built strong foundations, a solid client base and an excellent reputation within the market - and they're now looking for someone to help professionalise and evolve a key area of the business as they continue to scale. This is a genuinely high-impact role.
They're looking for someone commercially sharp and operationally strong who can take ownership across procurement, supplier management, contracts, billing governance and wider commercial operations. This is not a role where you'll be boxed into one narrow function. You'll have the opportunity to influence process, governance, supplier strategy and commercial operations across the business whilst working closely with senior leadership to improve scalability, efficiencies and overall operational maturity.
The right person will probably come from an MSP, managed services or wider technology services environment and will understand the realities of scaling a growing services business.
The Role:
- Lead and develop a small commercial operations team
- Review, negotiate and implement supplier and client contractual terms
- Improve procurement, billing and supplier management processes
- Drive operational and commercial governance improvements
- Identify inefficiencies, process gaps and opportunities to improve scalability
- Work closely with senior leadership to support business growth
- Help evolve and mature a key operational function within the business
What They're Looking For:
- Strong commercial and operational experience within an MSP, managed services or technology environment
- Experience across procurement, contracts, supplier management and commercial operations
- Strong commercial acumen and confidence dealing with suppliers and contractual negotiations
- Experience improving processes and helping businesses scale operationally
- Someone proactive, commercially-minded and comfortable challenging the status quo
- Previous experience within a growing or scaling MSP would be highly advantageous
Why Join?
Quite simply, this is the type of role where you can genuinely make a visible impact. You'll be joining a business that actually wants someone to come in, challenge processes, improve operations and help build a stronger, more scalable commercial function. There's real autonomy here, real influence and the opportunity to help shape how the business grows over the coming years. For the right person, this could be a genuinely career-defining move.
Ballantyne Technology operate as an employment agency for their clients. For more information contact Jamie Smith.
Commercial Operations Manager in Bristol employer: Ballantyne Technology Limited
At Ballantyne Technology, we pride ourselves on fostering a dynamic and collaborative work environment where your insights and expertise can lead to tangible improvements. As a Commercial Operations Manager in Bristol, you'll enjoy the flexibility of a hybrid working model while being empowered to drive strategic changes that enhance operational efficiency and scalability. With a strong focus on employee growth and a culture that values innovation, this is an exceptional opportunity for those looking to make a meaningful impact in a thriving managed services provider.
Contact Details:
Ballantyne Technology Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in MSPs or tech services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its challenges. Show them you understand their operational issues and have ideas on how to tackle them. This will set you apart as someone who’s ready to make an impact from day one.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Practice your pitch! Be ready to explain how your experience aligns with the role of Commercial Operations Manager. Highlight your successes in improving processes and scaling operations – that’s what they want to hear!
We think you need these skills to ace Commercial Operations Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Operations Manager. Highlight your experience in procurement, supplier management, and any operational improvements you've made in previous roles. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled operational challenges and improved processes in the past. We love a good story that showcases your impact!
Show Off Your Commercial Acumen:In your application, don’t shy away from discussing your commercial experience. Talk about your confidence in negotiating contracts and managing suppliers. We’re looking for someone who can challenge the status quo and drive improvements, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ballantyne Technology Limited
✨Know Your Stuff
Before the interview, dive deep into the company’s operations and their current challenges. Familiarise yourself with their procurement processes, supplier management, and any recent changes in their commercial strategy. This will not only show your genuine interest but also allow you to speak confidently about how you can address their specific needs.
✨Showcase Your Impact
Prepare examples from your past experiences where you've successfully improved operational processes or negotiated contracts. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your commercial acumen and operational strength effectively.
✨Ask Smart Questions
Interviews are a two-way street. Prepare insightful questions that reflect your understanding of the role and the company’s goals. Ask about their current challenges in scaling operations or how they envision the evolution of their commercial function. This shows you're proactive and genuinely interested in making an impact.
✨Be Ready to Challenge the Status Quo
Given the nature of the role, be prepared to discuss how you would approach challenging existing processes. Think about potential inefficiencies you might have noticed in similar roles and how you would tackle them. This will highlight your proactive mindset and readiness to drive change.
