At a Glance
- Tasks: Join our team to process orders, operate machinery, and provide exceptional customer service.
- Company: A farmer-owned co-operative dedicated to sustainable farming and community values.
- Benefits: Competitive pay, free insurance, and a commitment to your career development.
- Other info: Dynamic work environment with opportunities for growth across New Zealand.
- Why this job: Get active, learn new skills, and make a real impact in a rewarding role.
- Qualifications: Good communication skills and a proactive attitude; training provided for machinery operation.
The predicted salary is between 30000 - 40000 € per year.
Great progression framework allowing fast progression with the right drive and attitude. Peace of mind working for a stable employer with opportunities spanning the full length of New Zealand. Competitive remuneration including Life, Income, Critical Illness and Medical Insurance.
WHY BALLANCE?
Rewarding the great work of our team is important, which is why we offer a range of benefits for you and your family including:
- Free Life, Income and Trauma Insurance
- Budget friendly weekly pay and we pay above the living wage!
- A company that is committed to your learning and development - we are in it for the long haul and are committed to investing in our people's career aspirations within the company
- Access to free confidential support services including EAP
ABOUT THE ROLE
Our Service Centre Operators are at the heart of what we do. It's not an easy role, but it's a rewarding one, which is why we believe in harnessing your talents and creating opportunities to develop you and your career with Ballance. This role is based in Hastings, however there may be the occasional time where we may need you to be available to help out in other operations.
Armed with the passion to offer exceptional customer service, you will perform a range of activities, including loading and unloading spreader and bulk trucks, processing fertiliser orders and controlling stock. This role requires some degree of fitness as there will be heavy lifting at times. Full on-site training and all work-related protective equipment will be provided.
A typical day will include:
- Processing customer orders and inquiries - checking accuracy and fixing up any anomalies
- Loader and forklift operation including maintenance
- Fixed plant operation
- Ensuring the site operates safely with regular maintenance checks
- Interacting with customers and colleagues and having a laugh!
- Taking a proactive approach towards environmental, health and safety matters
You will never be bored in this role and you get to stay active by getting out and interacting with our customers and operating the machinery.
ABOUT YOU
You’re not afraid of hard work and you get energy from getting stuck in and helping out where needed. Your colleagues would describe you as reliable, honest and a keen learner and you also have:
- Good communication skills with the ability to relate well to others
- Some computer skills are required with training provided for our in-house systems
- A valid full class 1 license as training can be provided for forklift and loader operations.
- A proactive attitude to health, safety and environmental management - we care about each other and we get home safe every day
- The ability to work at other Ballance sites from time to time
- A F endorsed forklift license and W endorsement Loader license is desirable.
ABOUT US
As a New Zealand farmer-owned co-operative we love the land as much as them, so we’re committed to farming more productively, profitably and sustainably. Originally our core business was in fertiliser manufacturing, supply, sales and advice. But as the industry grew, we embraced the advances in agri-science and technology to lead the way in creating the best soil and food on earth.
We are a passionate bunch and we love what we do. We don't just talk-the-talk, we walk-the-walk and we make a difference every day by being who we are and we are committed to our values of bravery, honesty, connections and imagination!
Come and make your place with us – “Growing together, caring for people and the land. All in for the future of future”. It’s a big ambition but we can’t think of a better one for the good of our customers and our country and we'd love for you to join us on our journey - CLICK APPLY NOW!
Applications close 29 May 2026.
Service Centre Operator - Hastings 1 employer: Ballance
At Ballance, we pride ourselves on being a stable employer that values the hard work and dedication of our team. With a strong focus on employee development, competitive remuneration, and a supportive work culture, we offer a range of benefits including free insurance and access to confidential support services. Located in Hastings, our Service Centre Operators play a vital role in our operations, ensuring a dynamic and rewarding work environment where you can grow your career while making a positive impact on the land and community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Operator - Hastings 1
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ballance's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about interacting with customers, think of examples from your past experiences where you went above and beyond to help someone. This will make you stand out during the interview.
✨Tip Number 3
Be ready to talk about teamwork! Ballance values connections, so come prepared with stories that highlight how you've worked well with others. This shows you’re a reliable team player who can contribute positively to the workplace.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the company. This shows your enthusiasm and helps you figure out if Ballance is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Centre Operator - Hastings 1
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Ballance and contribute to our mission.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Service Centre Operator!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ballance
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Centre Operator does. Familiarise yourself with the tasks mentioned in the job description, like processing customer orders and operating machinery. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role is all about exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with others and solve problems.
✨Emphasise Your Team Spirit
Ballance values teamwork, so be prepared to discuss how you work well with others. Share instances where you've collaborated effectively or helped colleagues out. This will show that you're not just a lone wolf but someone who thrives in a team environment.
✨Be Ready for Practical Questions
Expect some practical questions related to health and safety, as well as the physical demands of the job. Brush up on your knowledge of safe practices and be honest about your fitness level. Showing that you take safety seriously will resonate well with the interviewers.
