At a Glance
- Tasks: Lead logistics strategies and optimise transport solutions for timely deliveries.
- Company: Join Ball UK, a leader in logistics with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, career growth, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for hands-on involvement and strategic decision-making.
- Why this job: Shape a high-performing logistics function and drive service excellence.
- Qualifications: Experience in transport planning and strong stakeholder management skills required.
The predicted salary is between 50000 - 65000 £ per year.
Customers are at the heart of what we do. Our aim is to deliver a logistics solution that consistently exceeds customer expectations when moving time‑critical, perishable products - getting the right product to the right place, on time and in optimal condition.
Ball UK is seeking a Logistics Manager to build, develop and lead a team to deliver end‑to‑end inbound and outbound transport solutions. As a key partner to Customer Service and the Senior Leadership Team, you’ll own your own strategy for the UK and international logistics, developing and building our network of third‑party carriers, and drive performance across service, cost and compliance.
Key Responsibilities:- Own weekly/daily transport plans, optimising routes, schedules and capacity using planning software and in‑house systems to achieve strong OTIF performance.
- Coordinate inbound collections across UK/Europe for direct delivery to customers and ensure smooth flow into Stratford for collation and onward delivery to customers—supporting accurate orders and a consistent customer experience.
- Build, develop and manage a resilient network of third‑party carriers, including tenders, rates and KPI performance reviews focused on service quality and reliability.
- Lead stakeholder alignment with Customer Service and senior leadership; set priorities, manage delivery risk and drive rapid service recovery when disruption occurs.
- Own transport‑related customs documentation and compliance for international movements; maintain audit‑ready records to avoid delays and protect customer commitments.
- Ensure customs and excise paperwork requirements are met for relevant shipments, coordinating with brokers and carriers to support compliant, on‑time clearance.
- Control transport spend and reporting (e.g., OTIF, inbound reliability, route efficiency), driving continuous improvement that enhances customer experience and cost‑to‑serve.
- Identify and maximise opportunities to utilise available distribution centre space and resources efficiently during the low season (developing a 52 week operational excellence plan).
- Significant experience in transport planning/logistics, including senior management of third‑party haulage partners and service‑level governance.
- Proven ability to shape strategy and make high‑impacting decisions that balance service, cost and operational constraints in a fast‑paced, time‑critical environment.
- Equally comfortable setting a strategic direction and rolling up sleeves to deliver the operational detail, including hands‑on planning, administration and required shipment paperwork (import/export documentation).
- Strong stakeholder management and communication skills; confident operating at senior level and translating priorities into executable daily plans.
- Advanced user of transport planning/routing systems; strong Excel and data‑driven performance reporting capability (e.g., OTIF, service quality, cost‑to‑serve).
- Customer focused and calm under pressure; able to lead through seasonal peaks, resolve exceptions quickly, and protect product quality and delivery promises.
Why Join Ball UK? You’ll step into a role with real ownership, real influence and real impact. This is your chance to shape a high‑performing logistics function at the heart of a business where service excellence truly matters.
Note: Applications will be reviewed from week commencing the 1st June onwards.
Logistics Manager: OTIF & Carrier Network Lead in Stratford-upon-Avon employer: Ball UK
At Ball UK, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. As a Logistics Manager, you will not only lead a dedicated team but also have the opportunity to shape logistics strategies that directly impact customer satisfaction. With a strong focus on employee development, competitive benefits, and a culture that values excellence and teamwork, Ball UK is an exceptional employer for those seeking meaningful and rewarding careers in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Manager: OTIF & Carrier Network Lead in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. Be ready to discuss how your experience aligns with their goals, especially around OTIF performance and customer satisfaction.
✨Tip Number 3
Showcase your problem-solving skills! In interviews, share specific examples of how you've tackled challenges in transport planning or managed third-party carriers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Logistics Manager: OTIF & Carrier Network Lead in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Logistics Manager role. Highlight your experience in transport planning and managing third-party carriers, as well as any relevant achievements that showcase your ability to exceed customer expectations.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've shaped logistics strategies or improved service quality in previous positions. Remember, we love a good story!
Showcase Your Data Skills:Since data-driven performance reporting is key, don’t forget to mention your proficiency with transport planning systems and Excel. Give us examples of how you've used data to drive improvements in logistics operations.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ball UK
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around transport planning and third-party carrier management. Be ready to discuss specific strategies you've implemented in the past that improved service quality or reduced costs.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively communicated with senior leadership and customer service teams. Highlight situations where you aligned priorities and managed delivery risks, as this will demonstrate your ability to operate at a high level.
✨Be Data-Driven
Familiarise yourself with key performance indicators like OTIF and cost-to-serve. Bring along any relevant reports or data you've worked with, and be prepared to discuss how you've used data to drive improvements in logistics operations.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to resolve disruptions quickly, especially during peak seasons. Share how you maintained product quality and delivery promises under pressure, as this will show your calmness and effectiveness in challenging situations.
