At a Glance
- Tasks: Lead a team to optimise logistics solutions for time-critical, perishable products.
- Company: Join Ball UK, a leader in logistics with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, career growth, and the chance to make a real impact.
- Other info: Opportunity to influence logistics excellence and work with a dynamic team.
- Why this job: Shape logistics strategy and drive performance in a fast-paced environment.
- Qualifications: Experience in transport planning and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 £ per year.
Customers are at the heart of what we do. Our aim is to deliver a logistics solution that consistently exceeds customer expectations when moving time-critical, perishable products - getting the right product to the right place, on time and in optimal condition.
Ball UK is seeking a Logistics Manager to build, develop and lead a team to deliver end-to-end inbound and outbound transport solutions. As a key partner to Customer Service and the Senior Leadership Team, you'll own your own strategy for the UK and international logistics, developing and building our network of third-party carriers, and drive performance across service, cost and compliance.
Key Responsibilities:- Own weekly/daily transport plans, optimising routes, schedules and capacity using planning software and in-house systems to achieve strong OTIF performance.
- Coordinate inbound collections across UK/Europe for direct delivery to customers and ensure smooth flow into Stratford for collation and onward delivery to customers—supporting accurate orders and a consistent customer experience.
- Build, develop and manage a resilient network of third-party carriers, including tenders, rates and KPI performance reviews focused on service quality and reliability.
- Lead stakeholder alignment with Customer Service and senior leadership; set priorities, manage delivery risk and drive rapid service recovery when disruption occurs.
- Own transport-related customs documentation and compliance for international movements; maintain audit-ready records to avoid delays and protect customer commitments.
- Ensure customs and excise paperwork requirements are met for relevant shipments, coordinating with brokers and carriers to support compliant, on-time clearance.
- Control transport spend and reporting (e.g., OTIF, inbound reliability, route efficiency), driving continuous improvement that enhances customer experience and cost-to-serve.
- Identify and maximise opportunities to utilise available distribution centre space and resources efficiently during the low season (developing a 52 week operational excellence plan).
- Significant experience in transport planning/logistics, including senior management of third-party haulage partners and service-level governance.
- Proven ability to shape strategy and make high-impacting decisions that balance service, cost and operational constraints in a fast-paced, time-critical environment.
- Equally comfortable setting a strategic direction and rolling up sleeves to deliver the operational detail, including hands-on planning, administration and required shipment paperwork (import/export documentation).
- Strong stakeholder management and communication skills; confident operating at senior level and translating priorities into executable daily plans.
- Advanced user of transport planning/routing systems; strong Excel and data-driven performance reporting capability (e.g., OTIF, service quality, cost-to-serve).
- Customer focused and calm under pressure; able to lead through seasonal peaks, resolve exceptions quickly, and protect product quality and delivery promises.
Why Join Ball UK? You'll step into a role with real ownership, real influence and real impact. This is your chance to shape a high‐performing logistics function at the heart of a business where service excellence truly matters.
Note: Applications will be reviewed from week commencing the 1st June onwards.
Logistics Manager in Stratford-upon-Avon employer: Ball UK
At Ball UK, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. As a Logistics Manager, you'll not only lead a dedicated team but also have the opportunity to shape logistics strategies that directly impact customer satisfaction. With a strong focus on employee development and a culture that values excellence, you'll find meaningful growth opportunities in a role that is pivotal to our success in delivering time-critical solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Manager in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Logistics Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. We want you to be able to discuss how you can optimise their transport plans and enhance customer experience right off the bat!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled challenges in logistics before. We love hearing about your hands-on experience with transport planning and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who can help us exceed customer expectations.
We think you need these skills to ace Logistics Manager in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond to meet customer expectations, especially in logistics.
Be Strategic Yet Hands-On:We love candidates who can think strategically but also get stuck into the nitty-gritty. Share examples of how you've shaped logistics strategies while managing day-to-day operations.
Highlight Your Stakeholder Management Skills:Communication is key! Let us know how you've successfully managed relationships with senior leaders and other stakeholders. We want to see your ability to align priorities and drive results.
Use Data to Your Advantage:Show off your analytical skills by including any relevant data or metrics that demonstrate your success in transport planning and performance reporting. We love a good number to back up your achievements!
How to prepare for a job interview at Ball UK
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around transport planning and third-party carrier management. Be ready to discuss specific strategies you've implemented in the past that improved service quality or reduced costs.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively communicated with senior leadership and customer service teams. Highlight situations where you aligned priorities and managed delivery risks, as this will demonstrate your ability to operate at a high level.
✨Be Data-Driven
Familiarise yourself with key performance indicators like OTIF and cost-to-serve. Bring along examples of how you've used data to drive improvements in logistics operations, as this will show your analytical skills and commitment to continuous improvement.
✨Stay Calm Under Pressure
Think of scenarios where you've successfully navigated challenges during peak seasons or disruptions. Being able to articulate how you maintained product quality and delivery promises under pressure will resonate well with the interviewers.
