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- Tasks: Manage customer orders and ensure satisfaction while using SAP for processing.
- Company: Leading manufacturing company in the UK with a strong customer service focus.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: GCSE or equivalent education and experience in customer service or supply chain.
- Other info: Perfect for motivated individuals looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
A leading manufacturing company in the United Kingdom is seeking a Customer Service Representative to enhance its customer service team. The successful candidate will manage customer orders and communicate effectively with various departments.
Key responsibilities include:
- Using SAP for order processing
- Maintaining records
- Ensuring customer satisfaction
Candidates should have GCSE or equivalent education and experience in customer service or supply chain. This is a great opportunity for a motivated individual to join a dynamic team.
Customer Service & Order Specialist employer: Ball Aerospace
Contact Detail:
Ball Aerospace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Order Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service experience and how you handle challenges.
✨Tip Number 3
Research the company! Knowing their values and recent news can give you an edge during interviews. It shows you're genuinely interested and helps you tailor your answers.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it ensures your application gets directly into our system, increasing your chances of being noticed.
We think you need these skills to ace Customer Service & Order Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service & Order Specialist role. We love seeing enthusiasm and a genuine interest in our company.
Showcase Your SAP Knowledge: If you've got experience with SAP or similar systems, make sure to mention it! We’re looking for someone who can hit the ground running, so any relevant experience will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Ball Aerospace
✨Know Your SAP Basics
Since the role involves using SAP for order processing, make sure you brush up on your SAP knowledge. Familiarise yourself with the key functions and how they relate to customer orders. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your communication skills and how you ensure customer satisfaction. This is crucial for a role focused on enhancing customer service.
✨Understand the Company Culture
Research the manufacturing company and its values. Understanding their mission and how they operate can help you tailor your responses during the interview. It also shows that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, challenges they face in customer service, or how success is measured in this role. This demonstrates your enthusiasm and willingness to engage with the team.
