At a Glance
- Tasks: Coordinate inbound goods and ensure quality control for customer orders.
- Company: Join a design-led brand with a close-knit team culture.
- Benefits: Competitive salary, 33 days holiday, and potential profit-sharing bonus.
- Other info: Exciting opportunity to grow in a new warehouse space opening in 2026.
- Why this job: Be part of a hands-on role that values attention to detail and creativity.
- Qualifications: Experience in warehouse operations preferred; passion for design is a plus.
The predicted salary is between 30000 - 35000 £ per year.
This is a practical, varied role at the heart of our operations. You'll support the Production Manager and Head of Operations, coordinating inbound goods and the quality control process, and handling the fulfilment of customer orders. You are switched-on, careful and genuinely invested in doing things properly. This is not a high-volume pick-and-pack environment. We're a small, close-knit team based between our studio in Hampstead and a new warehouse space in N4 1TD opening in Autumn 2026, where this role will be based. Initial training will take place at our NW3 studio ahead of the move.
Required Skills and Experience
- Practically minded, and comfortable handling and moving heavy products safely as part of a hands‑on warehouse role - happy to get stuck in and figure things out
- Organised and methodical
- Careful and detail-oriented - you take pride in doing things properly
- Self‑starter who doesn't need to be chased to get things done
- Confident communicator - on the floor and over email or WhatsApp
- Experience in warehouse operations, logistics or fulfilment is preferred, though attitude and careful attention to detail matter just as much.
- A genuine interest in interiors, design or materials is a plus - we're a design‑led brand and everyone who joins us cares about what we make
- Quick to pick up internal systems - familiarity with CRM software is helpful, BrightPearl experience a bonus but not essential
Day to Day Responsibilities
- Receiving, unpacking and carefully laying out inbound goods - tiles, mirrors, accessories - ready for quality inspection
- Documenting all goods in, taking photographs and filing them to our cloud storage system
- Assisting with checking tile orders against purchase orders - confirming quantities, colours and designs
- Packing and wrapping boxed orders and pallet shipments to a high standard – training will be given
- Identifying and logging any product or packaging issues
- Liaising with shippers and the sales team on delivery issues
- Maintaining a clean, tidy and organised warehouse space daily
Full‑time, permanent position
Projected start date: August 2026
Location: New warehouse space at Florentia Village, N4 1TD / Onboarding at our studio in NW3 5RN.
Salary: Competitive and commensurate with experience (from £30,000 + potential profit‑sharing bonus)
Holiday: 33 days annual leave including public holidays, plus the office closure between Christmas and New Year
This role is managed day‑to‑day by the Production Manager and reports to the Head of Operations.
Quality & Fulfilment Coordinator employer: Balineum
Join a dynamic and supportive team as a Quality & Fulfilment Coordinator, where your attention to detail and hands-on approach will be valued in our new warehouse space at Florentia Village. We offer a competitive salary, 33 days of annual leave, and a collaborative work culture that fosters personal growth and a genuine passion for design. With opportunities for training and development, you'll be part of a close-knit community dedicated to delivering quality products and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Fulfilment Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Balineum and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Balineum!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Balineum keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Quality & Fulfilment Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Balineum:This is your chance to really connect with the team at Balineum. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Balineum
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Balineum.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Balineum that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Balineum. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
