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- Tasks: Lead and inspire a vibrant team to deliver exceptional guest experiences.
- Company: Community-focused modern British pub with a nostalgic atmosphere.
- Benefits: Competitive salary, live-in accommodation, employee discounts, and generous bonuses.
- Why this job: Make a real impact in a growing company while enjoying a fun, family-like culture.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and communication skills.
- Other info: Opportunities for career progression and continuous training in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
Only a stone’s throw from Balham Station, situated just off the hustle and bustle of Balham High Road, Balham Bowls Club is a delightfully nostalgic social club and restaurant. A community hot spot for socialising with loved ones, friends, family, neighbours. Enjoy a variety of the best British classics, our chefs pride themselves on sourcing quality seasonal produce while our friendly and engaging team encourage you to pull up a chair, unwind and have a gander at the Bowls Club memorabilia from days gone by.
The Role: As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company continues to grow.
What we’re Looking For:
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years’ experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Experience running high volume sites is beneficial
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What’s In It For You:
- Competitive salary up to £60,000 (plus generous Bonus and Super Bonus schemes you can influence)
- Live-in accommodation on site
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days’ holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies. Ready to lead a standout, community led and quality-focused venue in Balham? If you’re bold, people-centric, and commercial with a passion for exceptional food and drink, we’d love to meet you.
General Manager in London employer: Balham Bowls Club
Contact Detail:
Balham Bowls Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a meal, chat with the staff, and soak up the atmosphere. This will not only give you insights into the pub's vibe but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the General Manager role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare to showcase your leadership skills during the interview. Think of specific examples where you've led a team to success or turned around a challenging situation. We want to see that entrepreneurial flair and passion for people development!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about creating exceptional experiences for guests and have a love for quality food and drink.
Be Bold and Authentic: Don’t be afraid to show your personality! We’re looking for someone who can take ownership and lead with confidence. Use your application to demonstrate how you’ve made an impact in previous roles and how you plan to do the same with us.
Tailor Your Application: Make sure to tailor your application to our specific role. Highlight your experience in managing high-volume sites and your knowledge of premium gastropub food and drink. This will show us that you understand what we’re all about!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our company culture.
How to prepare for a job interview at Balham Bowls Club
✨Know Your Venue Inside Out
Before the interview, take some time to research Balham Bowls Club. Familiarise yourself with their menu, values, and community involvement. This will not only show your genuine interest but also help you connect your experience with their ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've led teams in the past. Highlight your approach to training and mentoring, as well as how you create a positive atmosphere for both staff and guests.
✨Demonstrate Financial Acumen
Since the role involves managing the venue's performance, brush up on your financial knowledge. Be ready to talk about how you've managed budgets, increased profitability, or improved customer satisfaction in previous roles. This will show that you can handle the business side effectively.
✨Emphasise Your Community Focus
Balham Bowls Club is all about community. Share your thoughts on how you would engage with local customers and create a welcoming environment. Discuss any past experiences where you've successfully built relationships within a community setting.
