At a Glance
- Tasks: Respond to road incidents, perform maintenance, and ensure safety on the M25.
- Company: Join a forward-thinking team dedicated to keeping the M25 safe and efficient.
- Benefits: Enjoy flexible working hours, 25 days annual leave, and family-friendly policies.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real difference in road safety while developing valuable skills.
- Qualifications: Must have a UK driving licence (minimum category C) and CSCS Operative Card.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Incident Support Unit (ISU) Operative Level 1 – located on the M25 in Leatherhead. Responsible for efficient service delivery of the M25 DBFO Network through incident response, hazard clearance, network maintenance and other duties as required.
Working Arrangements
4‑on, 4‑off shift pattern, rotating equally between 4 day shifts and 4 night shifts. Day shifts: 06:00–18:00 or 07:00–19:00, each including two 30‑minute breaks. Night shifts: 18:00–06:00 or 19:00–07:00, each including two 30‑minute breaks. Reasonable travel around the M25 network and between depots. Travel to meetings, training and works sites outside the normal operational area. Participation in out‑of‑hours call‑out rotas such as winter maintenance.
What You’ll Be Doing
- Provide the initial response and arrange specialist advice at the scene of road‑related incidents, hazards and collisions in a bronze incident command capacity.
- Perform cyclical maintenance, carriageway repairs, soft estate maintenance (e.g., grassland maintenance), street cleansing, litter picking, sign maintenance, safety fence repairs, boundary fence repairs, civil engineering or minor remedial building tasks.
- Implement traffic management in line with CPS policies, method statements, risk assessments and industry standards.
- Provide accurate written and verbal communication in reports and records.
- Use mobile communication/data devices to input data for record purposes.
- Undertake routine vehicle checks and maintain up‑to‑date driving records in line with legislation.
- Take due care of CPS property, including tablets, vehicles and radios.
- Raise awareness of safety issues affecting the network and report observed risks.
- Check that traffic management signs, equipment and materials are carried on vehicles and are in working order.
- Participate in the winter service rota as required.
- Carry out any additional tasks as instructed to maintain the area of responsibility.
Who We’re Looking For
Qualifications (Essential)
- UK driving licence, minimum category C (LGV Class 2).
- CSCS Operative Card.
Qualifications (Desirable)
- UK driving licence, minimum category CE (LGV Class 1).
- Driver Qualification Card.
- 12AB certification for static temporary traffic management on high‑speed roads and all‑purpose trunk road network.
- FISS card.
- Level 2 NVQ Certificate in Highways Maintenance.
- Traffic Management Foreman (TMF) qualification or Lead Traffic Management Operative (LTMO).
Essential Criteria
- Successfully pass the security check as part of the recruitment process.
- Successfully pass the annual driving licence check.
- Successfully pass the pre‑employment drug & alcohol test and any additional tests requested.
- Successfully pass the company’s health screening programme.
Benefits
- Smart working – staggered start and finish times with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro‑rata).
- Family‑friendly policies, including 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner leave.
- Pension, share incentive plan, volunteering leave, recognition schemes and more.
Equal Opportunities
We are a Disability Confident Employer and are committed to working with people who have disabilities and long‑term health conditions to remove barriers to employment. Applicants with a disability who meet the minimum requirements for the role will be offered an interview. We encourage applications from Armed Forces personnel, veterans and reservists. We also promote diversity and inclusion throughout our organisation.
ISU OPERATIVE LEVEL 1 employer: Balfour
As an Incident Support Unit Operative Level 1, you will join a dynamic team dedicated to maintaining the safety and efficiency of the M25 network in Leatherhead. Our company offers a supportive work culture with flexible working arrangements, generous leave policies, and a commitment to employee development, ensuring that you have the tools and opportunities to grow in your career while making a meaningful impact on the community. With a focus on diversity and inclusion, we are proud to be a Disability Confident Employer, welcoming applicants from all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land ISU OPERATIVE LEVEL 1
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Balfour.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Balfour. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace ISU OPERATIVE LEVEL 1
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Balfour, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Balfour and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Balfour. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Balfour
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Balfour.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Balfour.
