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- Tasks: Join our waiting team to provide exceptional service and create memorable experiences for guests.
- Company: The Ship Inn is a family-friendly pub in historic Rye, known for its locally sourced seasonal food.
- Benefits: Enjoy up to ÂŁ12.21 per hour, 35% discount on food and drinks, and flexible hours.
- Other info: We welcome diverse applicants and offer support for any reasonable adjustments needed.
- Why this job: Be part of a caring team that values wellbeing and offers a fun work environment.
- Qualifications: Bring a friendly attitude, high standards, and your own transport to work.
The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun-filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you\’re enthusiastic about hospitality and creating unforgettable moments, we\’d love to hear from you.
What we offer
- Up to ÂŁXX.XX plus TRONC
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- Access to Wage Stream to help you with those unexpected nasty bills
- A great refer a friend scheme
- Flexible hours to suit you and your work/life balance
- Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)
Job responsibilities
- Put our guests first
- Bring your best self to work
- Get to know our guests, who they are and what they like
- Be responsible and follow the pub’s processes to stay safe and enjoy your work
Required qualifications
- A friendly face to welcome our guests
- High standards and attention to detail
- An enjoyment of making people happy
- Own transport to get to and from work
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process. Contact us at kerry@balfourhospitality.com.
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Waiting Team employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Team
✨Tip Number 1
Familiarise yourself with The Ship Inn's menu and the locally sourced ingredients they use. This knowledge will not only impress during your interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Demonstrate your passion for customer service by sharing specific examples from your past experiences. Highlight moments where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with what The Ship Inn values.
✨Tip Number 3
Research the local area of Rye and its community. Being knowledgeable about the town can help you connect with guests and provide them with recommendations, enhancing their overall experience at the pub.
✨Tip Number 4
Prepare to discuss how you can contribute to the team’s dynamic. Think about how your personality and work ethic can complement the existing staff, as teamwork is crucial in a busy pub environment like The Ship Inn.
We think you need these skills to ace Waiting Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Ship Inn is looking for in a waiting team member. Highlight your passion for providing exceptional service and how you can contribute to their family-friendly environment.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you've demonstrated high standards, attention to detail, and a friendly approach to guests.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at The Ship Inn and how your values align with theirs, especially regarding guest satisfaction.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a role in the waiting team.
How to prepare for a job interview at Balfour Hospitality
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing exceptional service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what The Ship Inn is looking for.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at The Ship Inn. Being able to discuss the menu knowledgeably will impress the interviewers and show that you're genuinely interested in the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss experiences where you collaborated with others to create a positive environment, as teamwork is essential in a busy pub setting.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewers about the pub's culture, values, and expectations. This shows that you're engaged and serious about the position, and it helps you determine if it's the right fit for you.