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- Tasks: Lead a passionate team to deliver exceptional service and create memorable guest experiences.
- Company: Balfour Hospitality, a family-friendly pub in the historic town of Rye.
- Benefits: Up to £12.71 per hour, 35% discount on food and drinks, flexible hours.
- Why this job: Join a caring team and make a real impact in a vibrant hospitality environment.
- Qualifications: Experience in premium hospitality and a passion for food and drink.
- Other info: Diverse workplace with opportunities for personal growth and development.
The predicted salary is between 11 - 14 £ per hour.
Join to apply for the Supervisor role at Balfour Hospitality. The Ship Inn is located in the heart of the historic East Sussex town of Rye, a family‑friendly pub and dining room with 11 individually designed hotel rooms. It’s a popular hub for locals and visitors, known for serving locally sourced seasonal food. If you’re passionate about providing exceptional service, we would love to welcome you to our team.
Base pay range: Up to £12.71 plus TRONC.
What we can offer:
- Up to £12.71 plus TRONC
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- Access to Wage Stream to help you with unexpected bills
- A great refer a friend scheme
- Flexible hours to suit you and your work/life balance
- Accredited members of "Wellbeing Promise", meaning we are an employer who really does care!
We’re looking for our supervisors to:
- Really care about the people around them
- Be passionate about food & drink
- Maintain standards and knowledge to create exceptional guest experiences
- Get involved with bedrooms and events
- Create sales opportunities whenever they can
In this role we need someone with:
- Previous experience in a premium hospitality business
- Excellent food & drink knowledge
- Good understanding of the importance of financial targets
- Their own transport to get to and from work
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.
Supervisor employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Chat with friends, family, or even that barista you see every morning. You never know who might have a lead on a Supervisor role at a fab place like Balfour Hospitality.
✨Tip Number 2
Get your social media game on point! Follow Balfour Hospitality on platforms like LinkedIn and Instagram. Engage with their posts to show your interest and keep an eye out for any job openings.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Brush up on your food and drink knowledge, and think of examples from your past experience that showcase your passion for exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at The Ship Inn.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and drink shine through! We want to see how much you care about providing exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure to tailor your CV to highlight your previous experience in premium hospitality. We love seeing specific examples of how you've maintained high standards and contributed to guest satisfaction.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for someone who genuinely cares about the people around them, so show us who you are and what makes you a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application and hopefully welcome you to our team at The Ship Inn!
How to prepare for a job interview at Balfour Hospitality
✨Know Your Stuff
Make sure you brush up on your food and drink knowledge before the interview. Balfour Hospitality values exceptional service, so be ready to discuss local sourcing and seasonal menus. Show them you’re passionate about what they offer!
✨Show Your People Skills
As a Supervisor, you'll need to care about the people around you. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for guests or helped your team succeed.
✨Understand Financial Targets
Familiarise yourself with the importance of financial targets in hospitality. Be prepared to discuss how you can contribute to sales opportunities and maintain standards that drive profitability. This shows you understand the business side of things!
✨Be Flexible and Open-Minded
Balfour Hospitality offers flexible hours, so be ready to discuss your availability. Also, show that you're open to working in different areas, like events and bedrooms, as this demonstrates your willingness to adapt and support the team wherever needed.
