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- Tasks: Deliver engaging vineyard tours and wine tastings while selling our award-winning wines.
- Company: Join Balfour Winery, a pioneering English wine producer in the beautiful Kent countryside.
- Benefits: Earn £15 per hour with flexible part-time hours and a fun work environment.
- Why this job: Be an ambassador for exceptional wines and share your passion with guests.
- Qualifications: Strong communication skills and a willingness to learn about winemaking.
- Other info: Flexible weekend work, great team atmosphere, and opportunities for personal growth.
The predicted salary is between 30000 - 30000 £ per year.
Balfour Winery is one of England’s most respected and pioneering wine producers, nestled in the heart of the Hush Heath Estate in Kent. Founded in 2002, our family-run estate has built a reputation for producing world-class English still and sparkling wines with elegance, personality, and a true sense of place.
A Passion for Innovation and Quality: Balfour was among the first English wineries to win international recognition for sparkling wine, with our Balfour Brut Rosé 2004 taking a gold medal at the International Wine Challenge and being the first English Sparkling wine to be served in BA First Class and the official English wine of the London 2021 Olympic Games. Since then, we’ve continued to push boundaries, making award-winning wines that rival the best from Champagne and beyond; all while celebrating our English terroir.
The Estate: Our home, Hush Heath Estate, spans 400 acres of pristine Kent countryside. Of that, 130 acres are under vine, planted with classic Champagne varieties, (Pinot Noir, Pinot Meunier, and Chardonnay), along with aromatic still wine varieties like Bacchus and Ortega. We farm sustainably and are committed to protecting our ancient woodlands, wildflower meadows, and orchards that surround the vineyards.
Our Wines: We specialise in both traditional method sparkling wines and a growing range of award-winning still wines, crafted by our expert winemaking team led by Fergus Elias. Every bottle reflects the care we take in the vineyard, the skill in the winery, and the unique character of our English climate.
Key Tasks & Responsibilities:- To deliver a top-quality tour and wine experience to all guests and provide engaging, fun and educational vineyard tours and tastings, whilst maintaining a high level of professionalism.
- Actively sell our wines throughout the tour experience and ensure that groups are escorted back into the retail areas after the tour, highlighting offers and encouraging wine purchases.
- Set up and clear tasting rooms ahead of each experience, keeping a clean and tidy work area.
- Support the wider Hospitality Team at Balfour Winery when required by completing additional tasks, such as polishing glasses, serving in the restaurant, welcoming guests or supporting in the main tasting room or terrace.
- Act as an ambassador for Balfour Winery at local wine events, hosting tastings for the public and inspiring interest in our wines and visits to the estate.
- Deliver engaging, tutored wine tastings and experiences at client venues, supporting our corporate programme with confident, knowledgeable presentation.
- To the best of your ability, ensure all health and safety, security and emergency policies are adhered to.
- Helping to create a professional environment for staff to work in and for customers to enjoy.
- Flexible working over weekends and bank holidays is essential.
- Strong time management – being punctual and keeping experiences to time is essential whilst maintaining a relaxed atmosphere.
- Ability to adapt to change with creativity and progressiveness.
- Skilled at reading the room and adapting the tone, pace and detail to different audiences.
- Excellent communication and customer service skills.
- Attention to detail.
- A willingness to learn about viticulture and winemaking, alongside our range of award-winning wines.
- Basic computer skills.
- An ability to work closely, supportively, and flexibly with other staff members.
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.
Wine Experience Ambassador & Tastings Host in Staplehurst employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wine Experience Ambassador & Tastings Host in Staplehurst
✨Tip Number 1
Get to know the winery inside out! Familiarise yourself with Balfour's wines, history, and the estate itself. This knowledge will help you shine during interviews and show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Attend local wine events or tastings where Balfour is present. Chat with staff and other wine enthusiasts to make connections that could give you an edge in the application process.
✨Tip Number 3
Practice your presentation skills! As a Wine Experience Ambassador, you'll need to engage and educate guests. Try rehearsing your tour script with friends or family to build confidence and refine your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Balfour family. Don’t forget to highlight your customer service skills and flexibility!
We think you need these skills to ace Wine Experience Ambassador & Tastings Host in Staplehurst
Some tips for your application 🫡
Show Your Passion for Wine: When writing your application, let your love for wine shine through! Share any experiences you've had with wine tasting or vineyard tours, and why you think Balfour Winery is the perfect place for you.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. If you’ve got experience in hospitality or customer service, shout about it! We want to see how you can bring your unique flair to our team.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for typos. We’re looking for someone who can engage guests while maintaining a high level of professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Balfour Hospitality
✨Know Your Wines
Before the interview, brush up on your knowledge of different wine varieties, especially those produced by Balfour Winery. Familiarise yourself with their award-winning wines and be ready to discuss what makes them unique. This will show your passion for the role and help you connect with the interviewers.
✨Practice Your Tour Skills
Since the role involves giving vineyard tours, practice delivering a mock tour to friends or family. Focus on being engaging and informative while maintaining a relaxed atmosphere. This will help you feel more confident during the actual interview when asked about your approach to hosting tastings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you adapted to different audiences or handled challenging scenarios. This will demonstrate your ability to read the room and adjust your approach, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the winery, its future plans, or the team culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. Plus, it leaves a positive impression on the interviewers!