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- Tasks: Welcome guests and provide top-notch service in a vibrant winery setting.
- Company: Join Balfour Winery, England’s exciting wine destination with stunning views.
- Benefits: Earn up to £13.00 plus tips, enjoy discounts, and flexible hours.
- Other info: Work in beautiful surroundings with opportunities for personal growth.
- Why this job: Be part of a fun team and create unforgettable experiences for visitors.
- Qualifications: Friendly attitude, strong communication skills, and a passion for hospitality.
The predicted salary is between 11 - 16 £ per hour.
Seasonal Staff - Balfour Winery
Location: Staplehurst, Kent
Contract: Seasonal 2026
Hours: Flexible shifts including weekends and event days
Join the team at England’s most exciting wine destination. Balfour Winery is known for award‑winning English wines, stunning vineyards, and unforgettable guest experiences. As we head into our busiest season, we’re looking for enthusiastic, confident, and customer‑focused individuals to join our summer team to assist on the bar and in the restaurant. If you love working with people, enjoy being outdoors, and want to be part of a vibrant hospitality environment, we’d love to hear from you.
What You’ll Be Doing
- Welcoming guests and delivering exceptional customer service in the restaurant and bar
- Assisting with summer events, including outdoor dining, live music, and private functions
- Helping maintain a clean, organised, and inviting visitor environment
What We’re Looking For
- A friendly, positive attitude and confidence engaging with visitors
- Strong communication skills and a genuine passion for hospitality
- Ability to work in a fast‑paced environment, especially on busy weekends
- Reliability, professionalism, and a willingness to learn
- Previous hospitality or customer‑facing experience is helpful but not essential — full training provided
- Applicants must be 18+ due to the nature of the role
What We Offer
- A beautiful workplace set in 400 acres of vineyards, orchards, and woodland
- A fun, supportive team environment where no two days are the same
- Up to £13.00 plus TRONC
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- Flexible hours to suit you and your work/life balance
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, please email kerry@balfourhospitality.com with any requests.
Seasonal Front of House Team Member in Staplehurst employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Front of House Team Member in Staplehurst
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Balfour Winery. Familiarise yourself with their wines and events. This will show your enthusiasm and help you connect with the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your friendly attitude and communication skills. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart but comfortable. You want to look professional while also showing that you’re ready to jump into a fun, vibrant environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Balfour team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Seasonal Front of House Team Member in Staplehurst
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you connect with people. A friendly tone can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we're looking for, like your ability to work in a fast-paced environment or your passion for customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Balfour Hospitality
✨Know the Venue
Before your interview, take some time to research Balfour Winery. Familiarise yourself with their wines, events, and overall vibe. This will not only impress your interviewers but also help you understand how you can contribute to creating those unforgettable guest experiences.
✨Show Your Passion for Hospitality
During the interview, let your enthusiasm for hospitality shine through. Share any relevant experiences where you’ve gone above and beyond for customers. Even if you don’t have direct experience, talk about times when you’ve enjoyed helping others or working in a team.
✨Prepare for Scenario Questions
Expect questions that assess how you handle busy situations or difficult customers. Think of examples from past experiences where you’ve demonstrated strong communication skills and a positive attitude. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming events, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.