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- Tasks: Drive corporate events and manage the full lifecycle of unforgettable experiences.
- Company: Join an award-winning hospitality business with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and opportunities for creativity in event planning.
- Why this job: Make memorable moments happen while boosting your career in a dynamic environment.
- Qualifications: Experience in sales and event management with strong communication skills.
- Other info: Collaborate with passionate teams across three unique venues.
The predicted salary is between 30000 - 40000 £ per year.
Location: Balfour Winery, The Winemakers Pub & The Tickled Trout
Reporting to: Amie Rozan, Head of Events
Working Pattern: Core hours: 9:00am – 5:30pm. Location: Primarily on-site across all three venues. Flexibility: Evening, weekend, and varied hours will be required depending on events, weddings, and business needs.
This is an exciting opportunity for an experienced, proactive Sales & Events Manager to join an award-winning hospitality business. The role plays a key part in driving revenue, managing the full lifecycle of events, and delivering exceptional guest experiences across three unique Kent venues: Balfour Winery, The Winemakers Pub, and The Tickled Trout.
As Sales & Events Manager, you will be responsible for driving corporate events, weddings, and private bookings while overseeing the complete event journey, from initial enquiry through to successful delivery. You will combine strong sales ability, excellent client relationship management, and detailed event planning to maximise revenue and ensure every event reflects Balfour’s hospitality standards.
Key Responsibilities- Sales & Revenue
- Drive corporate event sales across the venues
- Generate revenue through proactive outreach, inbound enquiry management, upselling, cross-selling, and seasonal promotions
- Manage and maintain a strong sales pipeline to maximise conversion and revenue growth
- Identify new business opportunities and continually seek ways to improve sales performance and processes
- Promote venue features, experiences, and additional services to maximise booking value
- Event Management
- Manage the full event lifecycle from first enquiry through to final execution
- Plan and deliver private events, corporate functions, and weddings with creativity, organisation, and attention to detail
- Oversee logistics including timelines, site visits, layouts, tastings, menus, schedules, and supplier coordination
- Ensure seamless handover to venue operations teams so each event runs smoothly
- Maintain high standards of service and ensure every venue is fully prepared for each function
- Champion the client experience from initial contact through to post-event follow-up
- Client & Relationship Management
- Manage client communication through the booking platform Sonas (currently being implemented)
- Build strong relationships with clients, suppliers, and industry partners to encourage repeat bookings and referrals
- Respond promptly and professionally to enquiries, host site visits, and prepare tailored proposals and contracts
- Manage reactive enquiries while nurturing long-term client relationships
- Gather feedback and insights to continually improve the guest experience
- Collaboration & Administration
- Work closely with Operations, Marketing, Finance, and venue FOH teams to coordinate promotions, contracts, billing, and reporting
- Maintain accurate CRM data and event administration, ensuring enquiries, contracts, function sheets, invoices, and documentation are up to date
- Ensure online listings, imagery, and venue descriptions are current and reflective of the brand
- Represent Balfour at exhibitions, showcases, and industry networking events
- Work with the finance team to manage invoices, deposits, and payment schedules
- Work closely with the FOH to allow them to deliver the events you plan
- Proactive, personable self-starter with a strong focus on revenue growth
- Passionate about hospitality and delivering exceptional guest experiences
- Highly organised with strong attention to detail
- Confident communicator and relationship builder
- Solutions-focused with a continuous improvement mindset
- A team player who thrives in a fast-paced events environment
Please email kerry@balfourhospitality.com with your CV and a cover letter if you are unable to apply through Indeed.
Sales and Events Manager in Staplehurst employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Events Manager in Staplehurst
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential employers and other professionals. The more people you know, the better your chances of landing that Sales & Events Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or attend interviews, let your passion for hospitality shine through. Share stories about your past experiences and how they relate to driving revenue and creating memorable events.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our award-winning team at Balfour Winery and the other venues.
We think you need these skills to ace Sales and Events Manager in Staplehurst
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating exceptional guest experiences. We want to see how you can bring that passion to our venues.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales & Events Manager role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to show us why they’re a perfect fit!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that! Check for typos, formatting issues, and ensure all information is accurate. A polished application shows us you care about quality and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Balfour Hospitality
✨Know Your Venues
Familiarise yourself with Balfour Winery, The Winemakers Pub, and The Tickled Trout. Understand their unique features and what makes each venue special. This will help you demonstrate your enthusiasm and show how you can leverage these attributes to drive sales and enhance guest experiences.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Be ready to discuss specific strategies you've used for upselling and cross-selling, as well as how you've managed client relationships to secure repeat business. This will highlight your proactive approach and sales acumen.
✨Plan for Event Management Scenarios
Think through potential event scenarios you might face in this role. Prepare to discuss how you would handle logistics, client communication, and any challenges that may arise during an event. This will showcase your organisational skills and attention to detail, which are crucial for the role.
✨Emphasise Team Collaboration
Be ready to talk about your experience working with different teams, such as Operations, Marketing, and Finance. Highlight how you’ve collaborated to ensure successful events and maintained high service standards. This will demonstrate that you’re a team player who thrives in a fast-paced environment.