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- Tasks: Lead a vibrant pub team, ensuring exceptional guest experiences and managing daily operations.
- Company: Join Balfour Hospitality, known for its award-winning winery and boutique pubs across Kent.
- Benefits: Enjoy competitive salary, private health insurance, and 35% discounts on food and stays.
- Why this job: Be part of a growing business in a beautiful location, fostering a happy team culture.
- Qualifications: Previous management experience in hospitality and strong food & drink knowledge required.
- Other info: This role is perfect for those looking to make an impact in a premium setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
General Manager- Premium pubs with rooms
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General Manager- Premium pubs with rooms
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Join to apply for the General Manager- Premium pubs with rooms role at Balfour Hospitality
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Commutable from Tunbridge Wells, Maidstone and surrounding areas
Are you ready to take the lead in one of Kent’s most exciting premium hospitality businesses? At Balfour Hospitality , we’re passionate about creating incredible guest experiences – from the award-winning Balfour Winery to our collection of boutique pubs across Kent, Sussex, and beyond.
We’re now looking for a General Manager to run one of our beautiful Kent pubs – blending fresh, seasonal food, a premium drinks range, and boutique bedrooms. If you’re an experienced hospitality leader looking for your next challenge, this could be for you.
Why join us?
Competetive salary (based on salary & TRONC)
???? Private health insurance (Vitality)
35% discount on food, drinks, and stays across Balfour sites & Balfour Winery
Birthday treat – stay with us for free with a guest + bottle of bubbles every year
Wage Stream – early access to earnings when you need it
Refer a friend scheme with great rewards
Part of the Wellbeing Promise – because we believe happy teams create happy guests
What You’ll Be Doing
As General Manager, you’ll:
Build and lead an exceptional team – hiring, training & inspiring them every day
Drive outstanding guest experiences and keep standards sky-high
Deliver sales targets and maximise revenue opportunities
Manage day-to-day operations across food, drink, bedrooms & events
Be the face of the pub in your community
What We’re Looking For
Previous management experience in a premium hospitality setting
Strong food & drink knowledge
Commercial acumen – understanding budgets, forecasting, and marketing
A proactive, hands-on leadership style to inspire your team
Full driving licence & access to a vehicle (essential due to location)
A role worth relocating for
This site is located in beautiful Kent countryside but is within easy reach of Tunbridge Wells, Maidstone, and surrounding towns . If you’re looking for your next step in a growing business, we’d love to hear from you.
We’re proud to be an inclusive employer and welcome applicants from all backgrounds. If you need adjustments to support you in applying, contact .
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General Manager- Premium pubs with rooms employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager- Premium pubs with rooms
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in premium pubs. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 2
Familiarise yourself with Balfour Hospitality's values and mission. Understanding their approach to guest experiences and team culture will help you align your leadership style with their expectations during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved guest experiences in previous roles. Highlighting your commercial acumen and hands-on leadership style will demonstrate that you're the right fit for this position.
✨Tip Number 4
Research the local area around Kent, including Tunbridge Wells and Maidstone. Being knowledgeable about the community will show your commitment to being the face of the pub and engaging with local guests.
We think you need these skills to ace General Manager- Premium pubs with rooms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in premium hospitality settings. Emphasise your strong food and drink knowledge, as well as any relevant commercial acumen.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional guest experiences. Mention specific examples of how you've driven outstanding service and led successful teams in the past.
Showcase Leadership Skills: Clearly demonstrate your proactive, hands-on leadership style in both your CV and cover letter. Provide examples of how you have inspired and trained teams to achieve high standards.
Highlight Local Knowledge: Since the role is based in Kent, mention any familiarity you have with the area or its community. This can show your commitment to being the face of the pub and engaging with local guests.
How to prepare for a job interview at Balfour Hospitality
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your hands-on leadership style.
✨Demonstrate Your Knowledge of Food and Drink
Given the emphasis on fresh, seasonal food and a premium drinks range, make sure to discuss your experience and knowledge in these areas. Mention any relevant certifications or training that showcase your expertise.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to hospitality management, such as budgeting, forecasting, and revenue maximisation. Be ready to discuss how you've used these metrics to drive success in previous roles.
✨Connect with the Community Aspect
Since being the face of the pub in the community is part of the role, think about how you can engage with local customers and promote a welcoming atmosphere. Share any past experiences where you've successfully built community relationships.
