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- Tasks: Lead a team to create unforgettable guest experiences in a vibrant pub setting.
- Company: Join Balfour Hospitality, known for premium food and drink across ten fantastic pubs.
- Benefits: Enjoy up to £45,000 salary, private healthcare, discounts, and flexible hours.
- Why this job: Be part of a passionate team aiming for an AA rosette in a supportive environment.
- Qualifications: Management experience in premium hospitality and excellent food & drink knowledge required.
- Other info: Diverse applicants welcome; adjustments available for the recruitment process.
The predicted salary is between 36000 - 54000 £ per year.
Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality for which we are renowned at Balfour Winery to the ten fantastic pubs we also own. Situated throughout Central London, East Sussex, Kent and the Cotswolds, they offer premium food, drink and a choice of boutique bedrooms. The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun-filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you’re enthusiastic about hospitality and creating unforgettable moments and someone who is passionate about getting a AA rosette we’d love to hear from you!
We can offer you:
- Up to £45,000 plus TRONC
- Comprehensive private health care insurance through Vitality
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
- Access to Wage Stream to help you with those unexpected nasty bills
- A great refer a friend scheme
- Flexible hours to suit you and your work/life balance
- Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care!
We’re looking for our general managers to:
- Hire and keep the best people
- Ideally has an AA rosette background
- Coach, develop and mentor their team to success
- Drive standards and knowledge to create exceptional guest experiences
- Deliver on your forecasts and budgets
- Maximise revenue by driving volume
- Deliver on the pub's controllables
In this role we need someone with:
- Previous experience at management level in a premium hospitality business
- Excellent food & drink knowledge
- Good understanding of the importance of financial targets and how we can achieve them
- Familiarity with sales and marketing plans
- Competent and organised in handling bedroom and function enquiries and bookings
- A driving license and vehicle is essential for this role
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.
General Manager employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Balfour Hospitality's values and mission. Understanding their commitment to exceptional guest experiences and quality service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in premium establishments. This can provide you with insights into the expectations for a General Manager role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven revenue and managed teams in previous roles. Highlighting your achievements will demonstrate your capability to meet the financial targets outlined in the job description.
✨Tip Number 4
Showcase your passion for hospitality by sharing your ideas on creating unforgettable guest experiences. This could set you apart from other candidates and illustrate your enthusiasm for the role at Balfour Hospitality.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in premium hospitality management. Emphasise any previous roles where you have successfully driven standards and maximised revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the importance of financial targets. Mention specific achievements, such as obtaining an AA rosette, to demonstrate your capability.
Showcase Leadership Skills: In your application, provide examples of how you have coached and developed teams in the past. Highlight your ability to hire and retain top talent, as this is crucial for the General Manager role.
Research Balfour Hospitality: Familiarise yourself with Balfour Hospitality's values and offerings. Understanding their approach to guest experiences and their commitment to wellbeing will help you align your application with their expectations.
How to prepare for a job interview at Balfour Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's focus on exceptional guest experiences.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead and mentor your team effectively. Prepare to discuss your management style and provide examples of how you've successfully coached and developed staff in the past.
✨Know Your Numbers
Familiarise yourself with financial targets and how to achieve them. Be ready to discuss your experience with budgets and revenue maximisation strategies, as this is crucial for the role.
✨Research the Company
Take the time to learn about Balfour Hospitality and its values. Understanding their commitment to quality food, drink, and service will help you tailor your responses and show that you're genuinely interested in being part of their team.
