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- Tasks: Lead a dynamic team to create unforgettable guest experiences in our vibrant pubs.
- Company: Join Balfour Hospitality, known for exceptional food and drink across Central London and beyond.
- Benefits: Earn up to ÂŁ45,000, enjoy private healthcare, and 35% discounts at all locations.
- Why this job: Be part of a passionate team that values your growth and work-life balance.
- Qualifications: Management experience in premium hospitality and a knack for driving revenue.
- Other info: Flexible hours and a commitment to employee wellbeing make this a great place to thrive.
The predicted salary is between 36000 - 54000 ÂŁ per year.
Join to apply for the General Manager role at Balfour Hospitality. Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality we are renowned for at Balfour Winery to the ten fantastic pubs we also own. Situated throughout Central London, East Sussex, Kent and the Cotswolds, they offer premium food, drink and a choice of boutique bedrooms. The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun‑filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you’re enthusiastic about hospitality and creating unforgettable moments, we’d love to hear from you.
Base pay range: Up to ÂŁ45,000 plus TRONC
Benefits:
- Comprehensive private health care insurance through Vitality
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
- Access to Wage Stream to help you with unexpected bills
- A great refer a friend scheme
- Flexible hours to suit you and your work/life balance
- Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care!
Responsibilities:
- Hire and keep the best people
- Coach, develop and mentor the team to success
- Drive standards and knowledge to create exceptional guest experiences
- Deliver on forecasts and budgets
- Maximise revenue by driving volume
- Deliver on the pub’s controllables
Qualifications:
- Previous experience at management level in a premium hospitality business
- Excellent food & drink knowledge
- Good understanding of the importance of financial targets and how to achieve them
- Familiarity with sales and marketing plans
- Competent and organised in handling bedroom and function enquiries and bookings
- A driving licence and vehicle are essential for this role
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.
Contact: kerry@balfourhospitality.com
General Manager employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity at Balfour Hospitality or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Balfour Hospitality's values and their approach to guest experiences. Show us that you’re not just a fit for the role, but also for the culture. Bring examples of how you've driven standards and created unforgettable moments in your previous roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in joining the Balfour family. Let’s make it happen!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your love for creating unforgettable moments aligns with our values at Balfour Hospitality.
Tailor Your Experience: Make sure to highlight your previous management experience in premium hospitality settings. We’re looking for specific examples of how you’ve driven standards and maximised revenue, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Balfour Hospitality
✨Know Your Hospitality Stuff
Make sure you brush up on your food and drink knowledge before the interview. Balfour Hospitality is all about exceptional guest experiences, so be ready to discuss trends in the industry and how you can contribute to their reputation for great service.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to hire and develop a fantastic team. Prepare examples of how you've successfully coached and mentored staff in the past. Highlight your ability to drive standards and create a positive work environment.
✨Understand Financial Targets
Familiarise yourself with how to achieve financial targets and maximise revenue. Be prepared to discuss your experience with budgets and forecasts, and how you've previously driven volume in a hospitality setting.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy service. Think through your responses ahead of time, focusing on how you would maintain high standards and ensure guest satisfaction.
