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- Tasks: Deliver exceptional hospitality and service in a vibrant restaurant and bar environment.
- Company: Balfour at Bow Wine Vaults, a hub for traditional cuisine and fine wines.
- Benefits: Earn up to ÂŁ13.00 per hour, plus discounts and flexible hours.
- Why this job: Join a passionate team and make guests smile every day.
- Qualifications: Friendly attitude and a desire to create memorable experiences.
- Other info: We value diversity and support your growth with flexible working options.
The predicted salary is between 10 - 13 ÂŁ per hour.
Balfour at Bow Wine Vaults is situated just a stone's throw away from St Paul's Cathedral, Bow. Bow is not only a beautiful restaurant, bistro, and bar but also a hub for exceptional traditional cuisine and top‑notch wines. If you're passionate about delivering quality and hospitality, we would love to welcome you to our team. We are looking for a part‑time / flexible team member to assist in the bar and restaurant area. Due to the nature of the role we are only able to consider applicants 18 or over. A previous customer‑facing role is advantageous but not a requirement.
We can offer you:
- Up to ÂŁ13.00 per hour plus TRONC
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- Access to Wage Stream to help you with those unexpected nasty bills
- Flexible hours to suit you and your work/life balance
- Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care!
We're looking for our waiting team to:
- Put our guests first
- Bring your best self to work
- Get to know our guests, who they are and what they like
- Be responsible and follow the pub’s processes to stay safe and enjoy your work
In this role we need a waiter / waitress with:
- A friendly face to welcome our guests
- High standards and attention to detail
- An enjoyment of making people happy
- Own transport to get to and from work
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, please email kerry@balfourhospitality.com with any requests.
Front of House Team Member employer: Balfour Hospitality
Contact Detail:
Balfour Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by Balfour at Bow Wine Vaults and soak up the atmosphere. Familiarising yourself with the place will help you chat confidently about what makes it special during your conversation.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly side shine through. They’re looking for someone who can bring joy to their guests, so don’t be shy about sharing your passion for hospitality.
✨Tip Number 3
Ask questions! This isn’t just about them interviewing you; it’s a chance for you to find out if this is the right fit for you too. Inquire about their processes, team culture, or even their favourite dishes on the menu.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows you’re keen and ready to join the team at Balfour!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering quality service and making guests happy.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, even if it’s not in a customer-facing role. We love seeing how your skills can translate into our team at Balfour!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for friendly faces who can connect with our guests, so show us who you are!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Balfour Hospitality
✨Know the Venue
Before your interview, take some time to research Balfour at Bow Wine Vaults. Familiarise yourself with their menu, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for hospitality and making people happy.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the role. A neat appearance reflects your professionalism and respect for the establishment. Remember, you're applying for a position that involves interacting with guests, so look the part!
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer!