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For Companies At a Glance
- Tasks: Act as the key link between the project team and the local community, ensuring clear communication.
- Company: Join Balfour Beatty, a trusted name in delivering vital infrastructure for over a century.
- Benefits: Enjoy flexible working, 25 days annual leave, and family-friendly policies.
- Why this job: Make a real difference in your community while developing your career in a supportive environment.
- Qualifications: Strong communication skills and experience in community relations or project communications preferred.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Location: Netherton Hub, Longside, Aberdeenshire
We are looking for a proactive and community focused Community Liaison Officer (CLO) to act as the key link between the project team and the local community. In this predominantly site based role, you will support clear, timely communication, help coordinate engagement activity, respond to community concerns, and build strong relationships with residents, groups, and stakeholders. You will play an essential part in ensuring communities feel informed, supported, and respected throughout the project.
What you will be doing
- Communication & Engagement
- Lead local communications and notifications.
- Serve as the main point of contact for community enquiries.
- Carry out door knocks, engagement visits, and support consultation events.
- Keep communities updated on works, timelines, and potential impacts.
- Draft written communications, manage mail drops, and support local signage.
- Attend evening or weekend meetings when needed and provide occasional out of hours support.
- Relationship Building & Collaboration
- Build positive relationships with local people, groups, and stakeholders.
- Attend Community Liaison Groups and provide knowledgeable representation.
- Work closely with project teams to stay informed about site activities.
- Prepare short term engagement plans, lookaheads, and community updates.
- Support planning consultations and maintain shared records of interactions.
- Promote respectful behaviour among contractors and help minimise community disruption.
- Impact Mitigation & Reputation
- Identify concerns early and help develop practical mitigation measures.
- Respond promptly and professionally to queries and complaints.
- Support wider social impact initiatives such as volunteering, education, or community projects.
- Act as an advocate for both the project and the community.
- Reporting
- Produce regular written reports on engagement activity, feedback, and upcoming works.
- Maintain accurate records of all community interactions.
- Share positive stories, project updates, and external communications.
- Attend regular project and customer meetings to provide updates.
Who we are looking for
We are seeking someone who communicates naturally, builds rapport easily, and enjoys working closely with communities. You will bring:
- Excellent interpersonal and communication skills, including confidence speaking publicly.
- Strong organisational and time management skills.
- Experience in community relations, stakeholder engagement, or project communications (ideally in construction, civils, or energy).
- The ability to work independently in a busy, site based environment.
- A proactive, solutions focused approach to handling issues.
- An understanding of local authority processes and planning consultations.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You will have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more
About us
From Dunfermline’s tramways in 1909 to highland hospitals today, Balfour Beatty has been trusted for over a century to deliver the complex and critical infrastructure and iconic buildings Scotland relies on. We have the people, knowledge and experience to safely deliver projects right first time, maximising value for money and ensuring a positive social impact and inclusive economic growth for local communities. Our award-winning sustainable projects, including active travel, Passivhaus and retrofit, demonstrate our commitment to supporting Scotland’s transition towards net zero in the built environment.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
Community Liaison officer in Peterhead employer: Balfour Beatty
Contact Detail:
Balfour Beatty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Liaison officer in Peterhead
✨Tip Number 1
Get to know the community! Before your interview, spend some time researching the local area and its residents. Understanding their concerns and interests will help you connect better during your discussions.
✨Tip Number 2
Practice your communication skills! As a Community Liaison Officer, you'll need to engage with various stakeholders. Try role-playing scenarios with friends or family to boost your confidence in public speaking and handling queries.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share examples of how you've successfully built rapport with communities or stakeholders in the past. This will demonstrate your ability to foster positive connections.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you on their radar as a proactive candidate.
We think you need these skills to ace Community Liaison officer in Peterhead
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for community engagement and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in community relations and stakeholder engagement. We love seeing how your skills align with what we’re looking for in a Community Liaison Officer!
Showcase Your Communication Skills: Since communication is key in this role, include examples of how you've effectively communicated with communities or stakeholders in the past. We want to know how you handle enquiries and keep everyone informed!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Balfour Beatty
✨Know Your Community
Before the interview, take some time to research the local community and its key stakeholders. Understanding their concerns and interests will help you demonstrate your proactive approach and ability to build relationships during the interview.
✨Showcase Your Communication Skills
As a Community Liaison Officer, strong communication is crucial. Prepare examples of how you've effectively communicated with diverse groups in the past. Practise articulating your thoughts clearly and confidently, as this will be key in showcasing your interpersonal skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle community concerns. Think of specific scenarios where you've successfully mitigated issues or engaged with stakeholders, and be ready to discuss these experiences in detail.
✨Demonstrate Your Organisational Skills
Highlight your organisational and time management skills by discussing how you prioritise tasks and manage multiple engagements. Bring along any relevant documentation or reports from previous roles that showcase your ability to keep accurate records and maintain clear communication.
