Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Operational Control Hub team in managing public realm contract services efficiently.
- Company: Balfour Beatty Living Places partners with local authorities to enhance communities and infrastructure.
- Benefits: Enjoy smart working, 25 days annual leave, family-friendly policies, and a range of perks.
- Why this job: Join a team making a real impact on communities while developing your skills in a supportive environment.
- Qualifications: Strong planning skills, effective communication, PC literacy, and a proactive team player attitude required.
- Other info: Flexible travel may be needed; commitment to diversity and inclusion is a core value.
The predicted salary is between 30000 - 42000 £ per year.
Job No. BBUK13965
OCH Controller – LincolnLiving PlacesOperational Specialists
Lincoln
Permanent
About the role
Our work matters to millions. It’ll matter to you too. Join our Living Places team as an OCH Controller in Lincoln and you’ll be a big part of fascinating, complex, varied and meaningful work
The purpose of this role is to support the Operational Control Hub (OCH) team in ensuring the efficient delivery and management of public realm contract services. The role involves coordinating and responding to operational activities in real-time to meet contractual deadlines, handling emergency and reactive situations promptly, and proactively identifying opportunities for process improvements.
Additionally, the role aims to optimise service delivery by leveraging IT systems and tools (such as Confirm, Power BI and other Microsoft applications) with the potential to develop into a super user, thereby enhancing overall operational efficiency, value for money, and service quality
What you\’ll be doing
As the OCH Controller duties include the following:
- Service Delivery & KPI Management: Contribute to the effective delivery of control room services, helping to meet operational KPIs and standards.
- Team Collaboration: Work as an integral part of the control room team to ensure high performance, effective communication, and seamless operational execution.
- System Management & Troubleshooting: Assist in overseeing the functioning of operating systems; identify issues, organize corrective actions, and help mitigate operational risks to ensure system reliability.
- Communication & Stakeholder Engagement: Maintain clear and effective communication with Senior Management Team (SMT), operational management, frontline staff, contractors, and other stakeholders.
- Performance Reporting & Continuous Improvement: Support the generation of regular reports on operational performance, analyse data, and contribute to process improvement initiatives.
- Operational Decision-Making: Act as a key point of contact for operational decisions, providing input and support as part of the team effort.
- Deputise for OCH Supervisor: Provide cover for the OCH Supervisor when required, ensuring operational continuity through team collaboration.
- Routine & Reactive Works Management: Assist in planning, coordinating, and monitoring routine and reactive maintenance works using systems such as Confirm; ensure defects are repaired within specified timescales.
- IT Systems Monitoring: Help monitor and respond to real-time data from IT systems, including Confirm, OneNetwork, vehicle tracking, dashboards, and Power BI
Who we\’re looking for
Essential:
First class planning and organisational skills.
- A methodical and proactive approach to processes with an eye for detail, including actively seeking work and opportunities for improvement
- Effective communication skills both verbal and written with the ability to present information clearly and confidently.
- Excellent time management skills.
- A team player with a proactive attitude, assisting colleagues as required.
- Flexible and willing to travel to other site locations on an ad hoc basis, if required.
PC literate with knowledge of CMMS (Computerised Maintenance Management System) and MS Office Suite. Confident in collaborating with staff at all levels
Ability to achieve targets, sometimes within tight time constraints, in a calm and controlled manner
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence \’Employer Recognition Scheme\’ and actively encourage applications from Armed Forces personnel, veterans and reservists
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com #J-18808-Ljbffr
Level 0 ISU Operative - M25 - Potters bar employer: Balfour Beatty
Contact Detail:
Balfour Beatty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 0 ISU Operative - M25 - Potters bar
✨Tip Number 1
Familiarise yourself with the IT systems mentioned in the job description, such as Confirm and Power BI. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your planning and organisational skills by preparing examples of how you've successfully managed projects or tasks in the past. Be ready to discuss these experiences during any interviews to highlight your suitability for the role.
✨Tip Number 3
Engage with current employees or connect with professionals in similar roles on platforms like LinkedIn. This can provide you with valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss your approach to teamwork and communication. Since the role involves collaboration with various stakeholders, having clear examples of how you've effectively communicated and worked within a team will set you apart from other candidates.
We think you need these skills to ace Level 0 ISU Operative - M25 - Potters bar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your planning, organisational skills, and any experience with IT systems like Confirm or Power BI.
Craft a Strong Cover Letter: Write a cover letter that clearly explains why you are a good fit for the OCH Controller role. Mention your proactive approach to processes and your ability to communicate effectively with various stakeholders.
Highlight Relevant Skills: In your application, emphasise your time management skills, attention to detail, and ability to work under pressure. Provide examples of how you've successfully managed operational tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Balfour Beatty
✨Showcase Your Organisational Skills
As the role requires first-class planning and organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your methodical approach led to successful outcomes.
✨Demonstrate Effective Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've communicated with various stakeholders in previous roles, especially in high-pressure situations.
✨Familiarise Yourself with Relevant IT Systems
Since the position involves using IT systems like Confirm and Power BI, make sure you have a basic understanding of these tools. If possible, mention any experience you have with similar systems and how you leveraged them to improve operational efficiency.
✨Emphasise Team Collaboration
This role is all about teamwork. Prepare to discuss how you've worked effectively within a team in the past. Share instances where you supported colleagues or contributed to team goals, showcasing your proactive attitude and flexibility.
