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- Tasks: Join our team to manage cash receipting and invoice processing in a dynamic environment.
- Company: Balfour Beatty, a leader in infrastructure development and maintenance.
- Benefits: Enjoy flexible working, 25 days annual leave, and family-friendly policies.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: GCSEs in Maths, English, and IT; strong communication and organisational skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
Balfour Beatty has an exciting opportunity for an Accounts Receivable Operations team member to join our growing team in Newcastle.
What you'll be doing
- The effective and efficient cash receipting and allocation recording of transactions and associated documents in a high volume, target driven, customer centric Shared Service operating environment:
- Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA).
- Input a high volume of receipts daily in adherence with departmental SLA metrics.
- Ensure accurate recording of receipts/invoices raised to ensure internal controls are robust.
- Deal with a high number of queries (both telephone and written).
- Daily investigation into unapplied/unidentified cash receipts ensuring items are followed up in a timely manner, recorded accurately and actioned in line with SLAs.
- Respond to and resolve complex invoice queries from the business and colleagues within the shared service centre.
- Assist with User Acceptance Testing for new business solutions & transitions as required.
- Support ½ year and full year end audit process, providing information in a timely manner to ensure the business complies with the timetables set forth.
- Contribute to the analysis of processes and controls, suggesting improvements to drive efficiency and effectiveness of the department.
- A âMy Contributionâ mindset with ability to drive through change deliver annual âmy contributionâ project.
- Identify key issues and trends which may require long term action planning.
- Assist with Root Cause Analysis and drive process improvements.
- Engage with line management and team to drive improvements and to achieve Right First Time.
- Identify controls improvements and areas of risk reduction.
- Assist with the standardisation of business processes.
Who we're looking for
The following qualities are essential:
- Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent.
- Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements.
- Organised and proactive â Process Improvement mind-set.
- Excellent telephone manner and customer service skills.
- Positive and proactive approach to all aspects of work.
- Have excellent communication skills and the ability to deal with all levels of people in the organisation.
- Excellent team player, able to work as part of different size teams but also independently where required.
- Excellent skills in Excel in able to analyse data and suggest improvements.
- Flexible in approach to work, recognising patterns of work and being able to proactively support full department.
- Excellent attention to detail and accuracy with data inputting and reporting.
The following experience is desirable:
- Working towards AAT Level 2 or other professional exams e.g. CIMA, ACCA, ICM.
- Excellent working knowledge of multicurrency ERP system (preferably Oracle).
Why work for us
Day in, day out, our teams deliver some of the UKâs most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasnât rewarding enough, we offer a full range of benefits too. Youâll have the freedom to shape the package thatâs right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata).
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave.
- Pension, share incentive plan, volunteering leave, recognition schemes and much moreâŚ
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.
To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion.
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, ENEI, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence âEmployer Recognition Schemeâ and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
For more info, visit https://disabilityconfident.campaign.gov.uk/.
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com.
For further information, and to apply, please visit our website via the âApplyâ button below.
Contact Detail:
Balfour Beatty Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Accounts Receivable Team Member - Newcastle
â¨Tip Number 1
Get to know the company! Research Balfour Beatty and understand their values, projects, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to accounts receivable and customer service. Think about your past experiences and how they align with the role's requirements, so you can confidently share your skills.
â¨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on how to stand out during the hiring process.
â¨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Accounts Receivable Team Member - Newcastle
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Accounts Receivable role. Highlight your experience with cash receipting, invoicing, and any relevant software skills. We want to see how you fit into our team!
Show Off Your Skills: Donât forget to showcase your excellent communication and customer service skills in your application. Mention any experience dealing with queries or working in a high-volume environment â itâs what weâre all about!
Be Proactive: In your cover letter, demonstrate your proactive approach to work and process improvement. Share examples of how you've driven change or improved efficiency in previous roles â we love that kind of mindset!
Apply Through Our Website: Finally, make sure to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at Balfour Beatty
â¨Know Your Numbers
Since this role is all about accounts receivable, brush up on your maths skills. Be prepared to discuss how you manage high volumes of transactions and ensure accuracy in your work. Highlight any experience you have with invoicing or cash allocation.
â¨Show Off Your Customer Service Skills
This position requires excellent communication and a positive approach to resolving queries. Think of examples where you've successfully handled customer issues or complex invoice queries. Practice articulating these experiences clearly.
â¨Demonstrate Your Organisational Skills
Time management is key in this role. Prepare to explain how you prioritise tasks and meet deadlines. You might want to share specific strategies you use to stay organised, especially when dealing with high volumes of work.
â¨Be Ready for Process Improvement Discussions
Balfour Beatty values efficiency and effectiveness. Come prepared with ideas on how processes can be improved based on your past experiences. Think about any root cause analysis you've conducted and how it led to better outcomes.
