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- Tasks: Be the friendly face of our office, managing visitors and providing top-notch customer service.
- Company: Join Balfour Beatty, a leader in innovative infrastructure solutions.
- Benefits: Earn £15.50 per hour with flexible hours and a supportive team environment.
- Why this job: Kickstart your career in a dynamic role that offers real-world experience and growth.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Enjoy a collaborative workspace with opportunities for professional development.
The predicted salary is between 12 - 18 £ per hour.
Location: Birchwood, Warrington
Rate: £15.50 per hour (PAYE)
Contract: 6 months (37.5 hours per week, Mon–Fri)
Balfour Beatty is seeking an enthusiastic Receptionist and Facilities Assistant to provide front-of-house and operational support for our modern, collaborative office in Birchwood, Warrington. This is a highly interactive role requiring flexibility and a proactive approach to maintaining exceptional office standards.
The Role
Reporting to the Facilities Manager, you will work alongside a dedicated team to manage the daily environment for employees, visitors, and contractors.
Key Responsibilities:
- Front of House: Acts as the first point of contact at reception; managing visitors, handling the shared mailbox, and providing first-class customer service.
- Switchboard & Communication: Operating the switchboard on a rota basis, communicating with wider teams and facilities staff across other locations (Training provided).
- Meeting Rooms: Managing the booking system, ensuring rooms are cleared between meetings, and checking equipment/hospitality.
- Mailroom: Handling all incoming/outgoing post and managing the in-house hybrid mail solution.
- Facilities Support: Managing access control/staff passes, ordering kitchen and office consumables, and proactively reporting maintenance issues through to resolution.
- General Admin: Stock control for stationery and print stations, and assisting the Facilities Manager with contractor coordination.
What We Are Looking For
The ideal candidate will be a social, dynamic individual who thrives in a busy and demanding corporate environment.
Essential Criteria:
- Experience: Background in Customer Service (Face-to-Face or Call Centre) or Front of House/Reception.
- Communication: Excellent verbal and written communication skills with the confidence to deal with people at all levels.
- Technical Skills: IT literate with a good working knowledge of Microsoft Office.
- Organisational Skills: Highly organized with the ability to work independently and manage a varying workload.
- Switchboard: Previous experience with switchboard systems is highly desirable.
Desirable Qualifications:
- Knowledge of Facilities Management.
- First Aid or Fire Marshall certification.
RSR supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us.
We look forward to receiving your application.
Corporate Receptionist in Warrington employer: Balfour Beatty plc
Contact Detail:
Balfour Beatty plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in Warrington
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Corporate Receptionist, you'll be the face of the company. Role-play with a friend or family member to get comfortable with common questions and scenarios you might encounter at the front desk.
✨Tip Number 3
Dress the part! First impressions matter, especially in a corporate environment. Make sure your outfit is professional and reflects the company's vibe. It shows you take the opportunity seriously and are ready to represent them well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Corporate Receptionist in Warrington
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about why you're excited about the Corporate Receptionist role at Balfour Beatty.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or front-of-house roles. We love seeing how your background aligns with what we're looking for, so don’t hold back on those key skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and enthusiasm for the position. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Balfour Beatty plc
✨Know the Company
Before your interview, take some time to research Balfour Beatty. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Customer Service Skills
As a Corporate Receptionist, you'll be the first point of contact for visitors. Prepare by practising common customer service scenarios. Think about how you would handle difficult situations or queries, and be ready to demonstrate your problem-solving skills.
✨Show Off Your Organisational Skills
This role requires excellent organisational abilities. Be prepared to discuss how you manage your time and prioritise tasks. You might even want to bring examples of how you've successfully handled multiple responsibilities in previous roles.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and ensure your appearance is neat and tidy. This shows that you take the opportunity seriously and understand the corporate environment.
