Streetwork Officer in Southampton

Balfour Beatty is a leading international infrastructure and construction group. We finance, develop, build, and maintain innovative and efficient projects that underpin daily life, support communities, and enable economic growth. Our expertise and resources ensure that we deliver high-quality projects safely, on time, and within budget.

As a Street Works Officer, you will play a key role in supporting the Street Works Manager to ensure high standards of performance, compliance, and network management for utility, third-party, and internal works across the highway network.

Your Day-to-day Responsibilities:

• Producing timely and accurate monthly, quarterly, and annual performance and financial reports for utilities, the City Council client, and internal senior management teams.
• Conducting random audits of the street works register, identifying non-compliance, issuing penalties where appropriate, and tracking trends to drive improvements.
• Preparing, issuing, and managing draft fees and charges to utilities, raising invoices, and actively pursuing payments to maximise income recovery in line with contract targets.
• Monitoring highway works, events, and activities to ensure effective network management and compliance with the Southampton Roadworks Permit Scheme.
• Identifying and resolving non-compliance or performance issues promptly to meet legal and contractual requirements.
• Providing professional advice and guidance to the wider contract team on compliance with the New Roads & Street Works Act, Traffic Management Act, Highways Act, and related legislation.
• Liaising with utilities, customers, local authorities to maintain positive relationships, address queries, and achieve contractual service KPIs.
• Updating and maintaining accurate information on public-facing systems (e.g., One-Network) and the National Street Gazetteer (NSG) to meet statutory obligations.
• Supporting system testing, process improvements, and implementation of changes to works processes to enhance performance or comply with evolving government legislation.
• Contributing to health & safety compliance, personal development, and mentoring new team members as needed.

This role offers a great mix of analytical reporting, regulatory compliance, stakeholder engagement, and proactive network coordination—ideal if you enjoy detail-oriented work with real impact on public infrastructure and road user experience.

Desirable Knowledge and Experience:

• Proven experience working in a Network Management environment, with a strong understanding of road and highway operations.
• A solid working knowledge of Permit Schemes for road and street works, including compliance and application processes.
• Demonstrable experience of successfully working to targets and delivering under tight deadlines in a fast-paced setting.
• Strong PC literacy, with confident use of Microsoft applications (in particular Word and Excel).
• Working knowledge of Street Works management systems, such as Street Manager, Confirm, NSG, and one.network.

Desirable Qualifications:

• Educated to GCSE standard (or equivalent).
• Current NRSWA Street Works Accreditation (New Roads and Street Works Act qualification).
• Lantra 12D T7 qualification (or equivalent) – providing knowledge of temporary traffic management principles for managers and client officers.
• A full UK driving licence (valid and clean preferred).

Why work for us:

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Benefits:

• Smart working, with up to 40% remote working where role permits.
• 25 days paid annual leave (pro rata).
• Family-friendly policies including 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave.
• Pension, share incentive plan, volunteering leave, recognition schemes, and more.

Diversity and inclusion:

We are committed to diversity and inclusion and strive to create an inclusive culture where everyone can thrive. We are members of WISE, enei, Business Disability Forum, and AFBE. We are a Disability Confident Employer and encourage applications from disabled people and veterans.